Customer Service Representative, Lead technician, Forklift Operator

FALOCQUIOUS MIGUEL SMITH

EXPERIENCE

Courtesy Chevrolet July 2019 – October 2019

Autoglass Technician

Replace windshields and door glass

Shop maintenance including clean up and organization

Transportation of vehicles

Excellent customer service

Safelite Autoglass January 2018-June 2019

Autoglass and Chip Repair Technician

Completed 10-15 work orders a day

Provided service for replacing or repairing chipped windshields and door glass

Communicated with dispatch

Excellent customer service

CLEAR SATELLITE April 2017 – November 2017

Lead Satellite Technician

Experienced DirecTV Installer motivated to help customers with installations and troubleshooting in their homes

Extensive knowledge of DirecTV satellites and service

Possesses tools necessary for installations on roofs and equipment within homes and businesses

Excellent trouble-shooting skills for customers having service difficulty

FREIGHT HANDLERS INCORPORATED FHI. AUGUST 2016 – JANUARY 2017

Freight Handler

Moved freight, stock and other materials and often perform other unskilled labor

Record numbers of units handled

Utilize dollies, forklifts, hand trucks, jacks, pallet trucks or wrapping machinery

Ability to operate forklift, hand truck and pallet jack

Ability to drive and operate heavy equipment

Ability to read and interpret maps

RESCARE HOMECARE MARCH 2015- JULY 2015

ASSISTANT MANAGER/ DIRECT CARE STAFF MEMBER

Prepares meals that adhere to special dietary considerations

Assists with light cleaning and housework

Teaches developmentally disabled adults how to adopt basic independent living skills

Runs errands to the grocery store, laundromat, cleaners, drugstore, etc

EDUCATION

AUGUST, 14 TH, 2007- MAY, 24 TH, 2010

DIPLOMA, CHOLLA MAGNET HIGH SCHOOL

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