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Customer Service Manager

Bozeman, MT
February 22, 2020

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Akram Zahran

** ***** **** ***

Bozeman MT- *****

Phone# 406-***-****

Work Experiences


**/**** – current Bozeman Schools District

scrubbing,buffering, waxing,dusting,carpets extracting, snow removal and vacuuming. Custodian

12/2009 – 11/2014 Montana State University Bozeman, MT custodial works in residence life program -including cleaning

,scrubbing,buffering, waxing,dusting,carpets extracting, snow removal and vacuuming.

Behavior care coordinator

11/2010 - 10/2011 A.W.A.R.E Bozeman, MT

Worked at candle light group home Bozeman as Behaviour Care Coordinator with autistic kids. Personal care attendant

5/2010 - 1/2011 Montana Independent Living Project Bozeman, MT Worked as PCA for disabled individuals in charge of all their home duties . Custodian

5/2010 - 9/2010 U.S.M Red Bank, NJ

All Custodial duties including cleaning,dusting, mopping,buffering,trash removal and sweeping.

Self employed

12/2008 - 6/2009 Self Employed Bozeman, MT

Various- PC Maintenance, Interpreter & Translator, Cook, Baker, Painter, Computers: Build PCs, Install Programs, Partition Hard Drives, Diagnose & Repair Problems. PowerPoint Presentations, Business Cards & other products Chef & Baker. Caterer for events Painting, Gardening, Handyman Jack of All Trades Manger

1/2005 - 12/2008 Almadi Internet & Computer Services Amman, JO Internet Managing.

Customer Services Representative, Cash Register, Computer Maintenance & Repairs,internet works,English,Arabic & Hebrew teacher,computers teacher. Customer service

1/2001 - 1/2005 Golden Key Internet Jerusalem, IL

Customer Services Representative, Customer Services, Cash Register, Computer Maintenance & Repairs,internet works,English,Arabic & Hebrew teacher,computers teacher,Internet, Customer Service. contractor

12/1998 - 1/2001 Amoun Company Building & Constructions Amman, JO Amoun Company Construction & development,Independent Contractor Painting, Marble &tiles Polishing, Building & Construction, Concrete Work, &General maintenance. Construction

1/1995 - 11/1998 Development Trade Establishment Amman, JO realty including furnished and un furnished apartments lands and property selling

,Customer Services, Cash Register, Accounting, Invoicing,PC Maintenance computers repairs, Programming, MS Dos, MS Office Word 97-07, MS Power point,and data entry. Helpers, Construction Trades, All Other. Manager

1/1991 - 12/1994 Lillian Development Company Jerusalem, IL I have worked as a public affairs employee then have been promoted to manager,i was in charge of all construction development&real estate. Handled all duties of customer service needs.


1/1988 - 2/1990 Plaza Hotel Jerusalem, IL

Cooking Middle eastern foods,Jewish & European styles.caterer for parties and weddings. Chef

2/1987 - 12/1988 Sinai Cafe & Restaurant Jerusalem, IL Worked as a chef in a restaurant in Jerusalem Israel Prepared all kinds of Middle Eastern & European foods.


Ramallah School Ramallah, IL

High School Diploma:

Graduated: 6/1987

Almadi Internet Amman, JO

Study Area: Computer Systems Analysis/Analyst. Major Graduated: 12/2006

Skills & Tools

• Bilingual Other • Food Service • Retail Sales

• Cash Handling • Internet Knowledgeable • Sales

• Cashier • Janitorial / Cleaning • Seeding

• Cement • Manager • Supervisor

• Clean Driving Record • Microsoft Word • Typing (word processing)

• Computer Literate • Network Knowledgeable • Warehouse / Production

• Customer Service • Organizational Skills • Windows 2000

• E-mail • Own Personal Computer • Windows NT

• Elder Care • Power Point • Windows Server 2003

• Electrical • Real Estate • Windows XP windows vista windows 7 windows 8

• Food Preparation • Retail Sales

Additional Accomplishments

I speak Arabic Hebrew and English.

Middle Eastern food cooking over 17 years experience.Driver license D

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