Technical Program Manager
Have *+ years of program management and seeking a challenging career in Technical Program management that allows me to drive operational excellence and deliver software products, features and releases on time and with high quality,
669-***-**** firstname.lastname@example.org Santa Clara, California KEY SKILLS
Team building and Mentoring
Public Speaking Delegation
Leadership Problem Solving
Certiﬁed Certi ed Scrum Professional
® -ScrumMaster (CSP®-SM).
Certiﬁed Certi ed Technical Program
Jun '12 - May '19 Technical Program Manager, Payments, Security and Cloud team
Worked on end to end program management of integrated payments solution
Jun '12 - May '19 Project coordinator/Quality Engineer/ Search Location
Strong experience in Agile SDLC, Continuous Integration and Continuous Deployment, and Software Test Life
Cycle; proﬁciency in Jira for Agile SDLC,RMLC(Release management Life cycle)
Co-ordinated with customers to gather requirements and manage expectations on features and timelines
Drove product functional reviews, test speciﬁcations and documentation review.
Collaborated with the product, development and
engineering teams to plan project sprints.
Set up and established daily monitoring of operational excellence dashboards to track Agile Scrum velocity, defect volumes, burn downs, automation status etc. Developed user guides, maintenance documents, project documentation and release notes.
Managing and delivering transfer of information
presentations/checklist to customer support.
Tracked progress of customer adoption of new
software upgrades. Experience using tools such as GIT, JIRA, Conﬂuence .
Knowledge of complete CI/CD deployment on cloud
Extensive experience in functional testing, integration testing, UAT testing.
Ability to lead through inﬂuence to drive forward both the team and program.
Napier Healthcare solutions
NCR Quarterly Recognition Award - April 2014
Received Quarterly recognition Award(Q2 - 2014) - For going the extra mile to work and deliver on multiple network certiﬁcations and ensuring the delivery of the product for clients with a 99.9% defect-free product as well as coaching new hires in the team.
NCR Excellence Award - Q3 2015
Received NCR Excellence Award for Q3 2015 - For going out of the way in analyzing business needs and playing the role of a program manager and business analyst during the certiﬁcation and UAT of the COPNTS, ACI Sheetz and Worldpay networks..
Manager - LinkedIn Learning .
G - Suite
Active Member of IEEE Women In
Worked on end to end project management and UAT of healthcare application
Participated in automation design document and
designed Test Scripts using Hybrid driven methodology Enhancing the Test Scripts for global execution and involved in BVT, Regression Testing and UAT using Quick Test and analyzing results.
Involved in bugs tracking; Preparing Bug Report
Document in Bugzilla.
Jun '12 - Feb '19
Search Location Bachelors of Engineering in Computer Science, 2008.