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Manager Program

Santa Clara, CA
February 24, 2020

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Rashmi Ambale

Technical Program Manager

Have *+ years of program management and seeking a challenging career in Technical Program management that allows me to drive operational excellence and deliver software products, features and releases on time and with high quality,

669-***-**** Santa Clara, California KEY SKILLS

Program Management

Product Management

Customer Management

Team building and Mentoring

Requirement Gathering

Agile Methodology

Stakeholder Management

Release Management

Process Improvement

Cross-Functional Supervision

Strategic project



Public Speaking Delegation

Leadership Problem Solving

Conflict Resolution




Certified Certi ed Scrum Professional

® -ScrumMaster (CSP®-SM).

Certified Certi ed Technical Program

Jun '12 - May '19 Technical Program Manager, Payments, Security and Cloud team

Search Location

Worked on end to end program management of integrated payments solution

Jun '12 - May '19 Project coordinator/Quality Engineer/ Search Location

NCR Corporation

Strong experience in Agile SDLC, Continuous Integration and Continuous Deployment, and Software Test Life

Cycle; proficiency in Jira for Agile SDLC,RMLC(Release management Life cycle)

Co-ordinated with customers to gather requirements and manage expectations on features and timelines

Drove product functional reviews, test specifications and documentation review.

Collaborated with the product, development and

engineering teams to plan project sprints.

Set up and established daily monitoring of operational excellence dashboards to track Agile Scrum velocity, defect volumes, burn downs, automation status etc. Developed user guides, maintenance documents, project documentation and release notes.

Managing and delivering transfer of information

presentations/checklist to customer support.

Tracked progress of customer adoption of new

software upgrades. Experience using tools such as GIT, JIRA, Confluence .

Knowledge of complete CI/CD deployment on cloud


Extensive experience in functional testing, integration testing, UAT testing.

Ability to lead through influence to drive forward both the team and program.

Napier Healthcare solutions


Professional Activities


NCR Quarterly Recognition Award - April 2014

Received Quarterly recognition Award(Q2 - 2014) - For going the extra mile to work and deliver on multiple network certifications and ensuring the delivery of the product for clients with a 99.9% defect-free product as well as coaching new hires in the team.

NCR Excellence Award - Q3 2015

Received NCR Excellence Award for Q3 2015 - For going out of the way in analyzing business needs and playing the role of a program manager and business analyst during the certification and UAT of the COPNTS, ACI Sheetz and Worldpay networks..

Manager - LinkedIn Learning .





MS Office

G - Suite

Active Member of IEEE Women In

Engineering society.

Worked on end to end project management and UAT of healthcare application

Participated in automation design document and

designed Test Scripts using Hybrid driven methodology Enhancing the Test Scripts for global execution and involved in BVT, Regression Testing and UAT using Quick Test and analyzing results.

Involved in bugs tracking; Preparing Bug Report

Document in Bugzilla.

Jun '12 - Feb '19

Search Location Bachelors of Engineering in Computer Science, 2008.

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