Customer Service Representative

Harmanpreet Kaur

** ******* ****, ********, ** R*P 1A4

431-***-**** adbx6y@r.postjobfree.com

OBJECTIVE: To obtain part-time employment in the service industry

SUMMARY OF SKILLS:

●Over 16 months of experience in providing Customer Service in person and over the phone

●Very flexible and adaptable to changing environment and industry

●Hardworking, punctual and honest individual who is very organized and detail oriented

●Works effectively as part of a team as well as an individually to complete the tasks

●Demonstrated reliability by arriving to work on time and completing all tasks efficiently

●Built trust with customers by answering questions and maintaining a positive demeanor

●Flexible and adaptable to changing environment, and able to stand for long periods and safely lift up to 35 lbs.

WORK EXPERIENCE:

Customer Service Representative

Sutherland, India

●Answered customer’s queries in person and over the phone in a busy environment

●Provided Tier 1 technical support to the customers and provided solutions

●Dealt tactfully with the customers to resolve the issues and maintained high customers’ satisfaction

●Met and exceeded the targets by organising the tasks effectively

●Worked with a team of 30 to achieve or exceed targets

●Solved problems efficiently and effectively by paying close attention to all the details

●Trained new staff successfully and explained the procedures in details

●Hosted and attended various events successfully such as product promotions and sales distribution

EDUCATION:

Bachelors: Pursing B.A applied in Computer Science, Canada

Available Days:

Days

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning

06AM- 12Am

06AM- 12Am

06AM- 12Am

06AM- 12Am

06AM- 12Am

Full Day

Full Day

Evening

04Pm- 12Am

04Pm- 12Am

04Pm-12Am

04Pm-

12Am

04Pm-12Am

Full Day

Full Day

Also available for overnight shifts

Contact this candidate