Alex Cruz Rosa
Cell: ***-**-**** email@example.com
Highly reliable and effective logistics and operations manager. Proven success in initiating, promoting, and maintaining strong interpersonal and customer relations. Extremely adaptable with experience working in a fast-past environment that demands decisiveness and multi-tasking abilities. Seeking an opportunity to be part of an organization's success story requiring a proactive style of management and the ability to work with a variety of challenges and responsibilities where my abilities and skills can be fully utilized.
Strong independent decision-making abilities
Bilingual in English/Spanish
Experienced with ERP
Logistics and Operations Manager January 2007 – February 2020
St. Charles Trading/St. Charles Trucking Elgin, IL
●Oversee a team of 14 drivers and 8 warehouse employees that required an ability to quickly adapt, implement creative solutions and resolve conflicts in an efficient and dependable manner.
●Responsible for the safety of the cargo, maintenance for the fleet of 45 units as well as promote sanitation and facility maintenance.
●Manage and negotiate the purchase of new equipment including tractors and trailers in addition to the sale of old equipment.
●Coordinate operational procedures for activities such as the verification of inbound and outbound shipments, the handling and disposition of product, and validating current inventory positions.
●Direct the movement of shipments from docks to trucks as well as the slotting of inbound shipments.
●Implement a new racking system in the warehouse to optimize space efficiency.
●Ensure all logistics operations were compliant with Federal Regulations while creating the most optimal routes and dispatching drivers.
●Exhibit a strong sense of urgency to communicate to both the drivers and the sales team internally as well as to the end customer.
●Proven ability and willingness to take a hands-on approach as necessary.
●Conduct performance reviews in a fair and objective manner for team members.
●Hold team accountable to KPI’s, identify gaps and provide guidance to improve team performance and promote development.
●Conduct monthly financial reviews and provide recommendations for areas of opportunity.
●Supervise the offsite maintenance shop and inventories.
●Perform quarterly safety meetings with drivers to provide updates regarding safety policies and procedures.
●Establish Owner Operator Program for St. Charles Trucking to improve profits.
●Extensive knowledge of DOT regulations and monitor compliance.
Driver December 2004 – January 2007
St. Charles Trucking Batavia, IL
●Punctual pick up and deliveries with consistent communication to dispatch.
●Drove over-the-road as well as locally.
●Responsible for inspecting food-grade trailers.
●Conduct maintenance on the tractor/trailer assigned.
●Comply with DOT regulations.
Driver June 2004 – December 2004
Service Sanitation Aurora, IL
●Proven record of punctuality and reliability while performing the daily pick up and delivery route.
●Accountable for routine maintenance on the equipment assigned.
●Strong communication skills regarding the status of pick up and deliveries executed.
Driver April 2004 – June 2004
JM Mooser Carol Stream, IL
●Prompt and dependable deliveries for an independent carrier for the US Postal Service.
●Complete pre-trip and post-trip inspections of equipment.
●Responsible for holding keys to multiple post offices.
Associate Degree– Civil Engineering/Architectural Design May 1995 University of Puerto Rico Ponce, Puerto Rico