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Logistics / Operations Manager

Naperville, IL
February 23, 2020

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Alex Cruz Rosa

Cell: ***-**-****

Professional Summary

Highly reliable and effective logistics and operations manager. Proven success in initiating, promoting, and maintaining strong interpersonal and customer relations. Extremely adaptable with experience working in a fast-past environment that demands decisiveness and multi-tasking abilities. Seeking an opportunity to be part of an organization's success story requiring a proactive style of management and the ability to work with a variety of challenges and responsibilities where my abilities and skills can be fully utilized.

Core Qualifications

Strong independent decision-making abilities

Bilingual in English/Spanish

Experienced with ERP


Logistics and Operations Manager January 2007 – February 2020

St. Charles Trading/St. Charles Trucking Elgin, IL

●Oversee a team of 14 drivers and 8 warehouse employees that required an ability to quickly adapt, implement creative solutions and resolve conflicts in an efficient and dependable manner.

●Responsible for the safety of the cargo, maintenance for the fleet of 45 units as well as promote sanitation and facility maintenance.

●Manage and negotiate the purchase of new equipment including tractors and trailers in addition to the sale of old equipment.

●Coordinate operational procedures for activities such as the verification of inbound and outbound shipments, the handling and disposition of product, and validating current inventory positions.

●Direct the movement of shipments from docks to trucks as well as the slotting of inbound shipments.

●Implement a new racking system in the warehouse to optimize space efficiency.

●Ensure all logistics operations were compliant with Federal Regulations while creating the most optimal routes and dispatching drivers.

●Exhibit a strong sense of urgency to communicate to both the drivers and the sales team internally as well as to the end customer.

●Proven ability and willingness to take a hands-on approach as necessary.

●Conduct performance reviews in a fair and objective manner for team members.

●Hold team accountable to KPI’s, identify gaps and provide guidance to improve team performance and promote development.

●Conduct monthly financial reviews and provide recommendations for areas of opportunity.

●Supervise the offsite maintenance shop and inventories.

●Perform quarterly safety meetings with drivers to provide updates regarding safety policies and procedures.

●Establish Owner Operator Program for St. Charles Trucking to improve profits.

●Extensive knowledge of DOT regulations and monitor compliance.

Driver December 2004 – January 2007

St. Charles Trucking Batavia, IL

●Punctual pick up and deliveries with consistent communication to dispatch.

●Drove over-the-road as well as locally.

●Responsible for inspecting food-grade trailers.

●Conduct maintenance on the tractor/trailer assigned.

●Comply with DOT regulations.

Driver June 2004 – December 2004

Service Sanitation Aurora, IL

●Proven record of punctuality and reliability while performing the daily pick up and delivery route.

●Accountable for routine maintenance on the equipment assigned.

●Strong communication skills regarding the status of pick up and deliveries executed.

Driver April 2004 – June 2004

JM Mooser Carol Stream, IL

●Prompt and dependable deliveries for an independent carrier for the US Postal Service.

●Complete pre-trip and post-trip inspections of equipment.

●Responsible for holding keys to multiple post offices.


Associate Degree– Civil Engineering/Architectural Design May 1995 University of Puerto Rico Ponce, Puerto Rico

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