SHIRIN AKTHER

Software Test Engineer

**** ****** **** **

Woodbridge, VA 22192

703-***-****

adbx34@r.postjobfree.com

SUMMARY

●Over 6 years of IT experience in the field of Software Quality Assurance with expertise in manual and automation testing.

●Experienced with important QA tasks such as project tracking, test script development and execution, defect tracking, test coordination, production verification, and data quality management in an Enterprise Operation Division.

●Experienced writing Test Suite using Selenium WebDriver

●Experienced using web-debugging tools such as Fire Path and Firebug

●Used Java and JUnit test framework to write functional tests.

●Used Selenium Test environment setup using all open source tools

●Proficient in the field of Information Technology, specializing in Software Quality Assurance Testing, Client/Server and Web based applications.

●Experience with Software Development Life Cycle (SDLC) and worked in Waterfall and Agile Project Environments.

●Track defects in Quality Center (QC) and generate reports as per requirements.

●Configure and Setup Projects in Jenkins for Continuous Integration..

●Engaged in leadership and project management role within the Quality Assurance Team, including researching, recommending, and implementing quality process improvements and automation tools, and mentoring other Quality Assurance staff.

●Professional expertise in Smoke Testing, Black box testing, Functional testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing, Ad-hoc Testing, Boundary Value Testing.

●Comprehensive understanding of all phases of Test Life Cycle, including requirements gathering, test planning, scheduling, testing, defect tracking and reporting.

●Experience in creating Test Strategy, Test Plans, Test Cases, and Requirement Traceability Matrix

●Experience with preparation of Test Summary Report, User Guide & Training.

●Expertise in back end testing and writing SQL queries, joins using Oracle and SQL Server.

●Basic understanding of CMMI process.

●Expert using open source bug tracking tool JIRA.

●Basic Understanding of 508 testing activities and best practices.

●Use JAWS to perform responsibilities of managing and overseeing 508 testing activities and identify contradictions related to 508 compliance.

EXPERIENCE

Open System Technologies Corporation, Client: Northrop Grumman Corporation (Contractor) - Software Tester

MAY 2016 - NOV 2019

●Design, write and implement test cases for use in system integration, functional testing, and acceptance testing.

●Develop programmatic test plans, cases, scripts and related documentation for a complex suite of applications for Windows and Linux.

●Perform defect tracking including repair status and compatibility/response time issues with plans for resolution and deliverable dates.

●Identify problems and recommend corrective actions.

●Verify that requirements are clear, necessary, and testable, independently aligning user needs to project requirements

●Develop test scripts to validate functional, technical, and performance requirements.

●Updated Test Plans and Test Cases periodically to manage changes in requirements.

●Execute test scripts during internal system testing.

●Document test issues and work with development team to validate/recreate.

●Perform retesting and regression testing to validate functionality in other components.

●Document test results for incorporation into the Requirements Traceability and Verification Matrix.

●Provide support to Client testers during acceptance testing, including test script walkthroughs, document testing issues and test results, and answer questions on system functionality.

●Trained team members on the application so that newly joined team members can come up to speed and start working.

●Connected and queried databases using SQL for data verification and validation.

●Use JIRA for maintaining and updating Sprint and SCRAM Status.

●Worked in Agile Development Environment with frequently changing requirements and features.

●Performed back-end testing on oracle databases by writing SQL queries.

●Uploaded test cases, executed test cases, and logged defects in JIRA.

●Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the Quality Center.

●Basic Understanding of 508 testing activities and best practices.

●Use JAWS to perform responsibilities of managing and overseeing 508 testing activities and identify contradictions related to 508 compliance.

●Technical Environments: Quality Center, UFT (Unified Functional Test), JIRA.

P3 Solutions, Client: Department of Veterans Affairs - Quality Assurance Engineer

APR 2015 - MAR 2016

●Participated in daily scrum stand-ups in the supporting efforts of two VBMS-R project teams.

●Supported VBMS-R project to validate that our product was ready for deployment within our quarter release schedule.

●Participate in daily, weekly and monthly status meeting covering agile testing and methodology.

●Involved in reviewing and analyzing product backlog, sprint planning, user stories, and use case documentation.

●Analyzed technical specifications and functional specifications to determine testing needs.

●Attended weekly Project Status Meetings with Development Team, QA Manager, and worked diligently to define Test Strategy, Risk, and Test Dependency.

●Employed Rational Requirements Composer (RRC), Rational Team Concert (RTC) and Rational Quality Center (RQM) in support of VBMS-R Projects Requirements Traceability Matrix (RTM)

●Acted as lead scrum tester for one Department of Veterans Affairs VBMS-R (Veterans Benefit Management System for Rating) teams.

●Worked directly with the Technical Requirements Analyst to validate the business requirements

●Test new software to ensure integration meets functional requirements, system compliance, and technical specifications provided by Technical Lead.

●Planned, designed, evaluated, and executed test cases and test plans for Functional, System, Regression, and Section 508 Compliance testing.

●Created and built Test Framework using Selenium for further test creation and execution.

●Translated software requirements into Test Plans, Test Scripts, Test cases, and Traceability Matrix.

●Regression test cases were written and automated using Selenium IDE, Selenium RC and WebDriver.

●Analyze existing test cases to develop automation test scripts using Selenium.

●Use Maven build tools to manage framework dependency jar files.

●Developed and enhanced automated script using Selenium WebDriver for Regression testing.

●Used Selenium WebDriver to execute automation test cases after manually verifying application functionalities.

●Analyze current test practice, test cases and system to build the Framework for test automation

●Provide support to the development team for functional requirement issues

●Routinely analyzed formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.

●Attended scrum call on a daily basis to deliver reports, and make recommendations, or alternatives, that address existing and potential trouble areas in software applications.

●Analyzed documentation provided by Technical Requirement Analyst and technical specifications of any new application under deployment or consideration to determine its intended functionality.

●Ensured that testing activities allow applications to meet business requirements and systems goals.

●Fulfilled end-user requirements and identify existing or potential issues.

●Collaborated with software/systems personnel regarding application testing, such as system, regression, load, functional testing, smoke testing, and section 508 compliance testing.

●Gathered and analyzed data in support of verifying epics, stories, and defects are functional.

●Make recommendations for improvement of applications to programmers, software developers, and engineers.

●Extensively use XML file to map results in the VBMS-R application for CUI and DBQ testing.

●Technical Environment: IBM RTC, RQM, JAWS 16.0, Windows XP, Quality Center 9.2/10.0, SOAP UI, SQL

BB&T, VA - Teller Supervisor

JAN 2005 - APR 2015

●Supervised teller team to ensure adherence to quality standards and proper procedures.

●Responsible for providing customer service by verifying customer identity and assisted them regarding all account information, inquiries and transactions in a friendly and professional manner

●Supervised tellers and the administrative assistant in their duties and their job descriptions.

●Responsible for direct supervision of teller staff, including performing coaching, observations, and performance reviews.

●Implemented corporate or departmental policies, procedures and services standard in conjunction with management, including coaching, and motivating direct reports.

●Prepared and issued work schedules, deadlines and duty assignments to teller staff

●Assisted tellers when balancing problems occurred using knowledge of common errors.

●Ensured due diligence procedures were followed in regards to suspicious activities of large currency transactions above $10,000 and monetary instruments purchases (i.e. cashier's checks, money orders and travelers checks) in amounts exceeding $3,000 and above were reported to AML/BSA in a timely manner.

●Ensured that the supply of money for banking center needs were met based on cash limits and business demands.

●Monitored and reviewed banking center security procedures, and controlled access to vault and teller cash drawers

●Promoted the bank's products and services by consistently cross-selling at every opportunity

●Actively participated in sales meetings, balanced the banking center on a daily basis, created various banking reports, and assisted with the opening and closing of the banking center

●Recorded and distributed meeting agenda from monthly meetings for Teller Supervisors

●Assisted staff with difficult customer transactions and actively participated in community events

●Took the initiative to send 10 years of outdated bank documents to rotating storage, to create a more streamlined, efficient workspace and developed a new filing system and organization practice

●Managed schedule for 13 people and ensured total coverage in compliance with company policies.

●Demonstrated flexibility and willingness to take on new roles and responsibilities to help with the overall operations and performance of the banking center.

●Constructed documents such as correspondence, emails, drafts, memos, and prepared reports for management

●Administered closing duties, such as processing appropriate balancing entries and securing the building

●Initially hired as entry-level teller; promoted to Teller Supervisor due to accuracy, speed, and skills

●Coached, trained, and evaluated new hires

●Completed Bank Secrecy Act requirements including CTRs, SARs, and training. Maintained training records for all employees.

●Responsible for all of the operations of the bank including auditing functions, completing daily batching for bank, and exhibiting excellent customer service.

●Responsible for the completion of the Quarterly Self Audit. Approve check cashing and transactions as needed.

EDUCATION

University of Dhaka, Bangladesh - Bachelor of Arts

SKILLS

Testing Tools

Selenium IDE, Selenium RC, Webdriver, Quick Test Pro (QTP), JAWS

Programming Language

Java

Test Framework

Junit, TestNG

Web Debugging Tool

Xpath, Firepath, Firebug, IDE

Processes

Agile, Waterfall, CMMI

Bug tracking tools

Quality Center, JIRA

Operating Systems

Windows, Linux, Unix

Browsers

Firefox, Internet Explorer, Safari, Google Chrome

Databases

SQL Server, MS Access, Oracle, MySQL

Scripting Languages

VB Script, Java Script

Application

MS Office, MS Outlook

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