Customer Service Health

MARY HUNTER ALTMAN

**** ****** ******, **********, ** 29440

*******@*.****.*** 843-***-****

OBJECTIVE

My main academic goal is to receive a doctorate of Occupational Therapy.

SKILLS & ABILITIES

I have continued to improve my skills using Microsoft Word and PowerPoint. I have taken a communications class, improving my communications skills.

EXPERIENCE

RECEPTIONIST JAMES ISLAND PHYSICAL THERAPY

SEPTEMBER 2018 – FEBRUARY 2019

My responsibilities at James Island Physical Therapy include scheduling patient appointments, filing patient charts and notes, putting together “Thank You” letters to referring physicians, and talking to insurance companies.

SHADOWING BON SECOURS ST. FRANCIS HOSPITAL

SEPTEMBER 2019 – NOVEMBER 2019

During my shadowing experience at Bon Secours St. Francis Hospital, I was able to shadow the occupational therapists in the hand therapy department. I was able to observe splint making, treatments for stroke patients, and acute care.

EDUCATION

CLEMSON UNIVERSITY, CLEMSON, SC 2016-2018

HEALTH SCIENCE – TRANSFERRED

COLLEGE OF CHARLESTON, CHARLESTON, SC 2018-PRESENT

PUBLIC HEALTH

My current cumulative GPA is 3.425. My major GPA is 3.464. Upon graduating in May 2020, I will receive a B.S. in Public Health.

COMMUNICATION

Being a receptionist means I am talking to people all the time. Customer service has become a top priority of mine. I always strive to connect with the customers, and give them the best experience possible.

LEADERSHIP

Some of my leadership positions in college include, Chief Panhellenic Officer and New Member Counselor. My responsibilities as Chief Panhellenic Officer include being in charge of a budget and being the head chairwoman for two committees. I was also in charge of a large fundraising event that contributed to the Lowcountry Food Bank.

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