Engineer System
Resume:
Saravana Kumar
Email Id : *****.**********@*****.*** Mobile : +919*********
COURSE INSTITUTION YEAR PERCENTAGE
Bachelor Of Engineering SMK Fomra Inst Of Tech, 2009 - 2013 65%
(B.E) Kelambakkam,Chennai
Diploma in Computer SRM PolytechnicCollege,
Science Kattankulatur, Tamilnadu, 2006 - 2009 79%
Organization
Net Access India Ltd (Murugappa Group) through CholaMS General Insurance Ltd (Murugappa Group), Chennai
Period
Since December 2018 – 31st January 2020
Role played
System Engineer
Environment
Microsoft Server 2012 R2,2008 & Windows 10
Installing, Configuring and Managing AD / DHCP / DNS Services
Creating Group Policies and implementation as per standard procedure
Monitoring of DHCP Scopes, Change and Deletion of DHCP scope entries and Management of IP Reservations
User Management including Adding, Deleting, Modifying, auditing and Assigning Rights to the User accounts on Domain Controller.
Working on Ticketing system using Call Tracker Ticketing tool
Symantec Endpoint management console 14.2 to manage AV & Risk reports, creating policies, adding new client PC and USB access Rights.
Responsible for installing and updating of Symantec anti-virus
Working on Internal / External Escalation matrix for Customers / vendors for Incident management.
Implementing MS outlook Backup and restore of mail message, mail address book, recover corrupted mail and completely troubleshooting.
Manage System Asset and call log warranty defect parts.
Software Installation, update and windows patch installation through sapphire tool.
On line Support to customers concerning their computer problems.
Organization
Progressive InfoVision Pvt LIMITED through Ballarpur Industries LTD, Chennai
Period
Since September 2018 – December 2018
Role played
IT System Engineer
Environment
Microsoft Server 2012 R2,& Windows 10
Organization
Infiniminds Pvt LIMITED through
Ballarpur Industries LTD, Chennai
Period
Since October 2017 – September 2018
Role played
IT System Engineer
Environment
Microsoft Server 2012 R2, & Windows 10
Organization
Care IT Solutions LIMITED through
Ballarpur Industries LTD, Chennai
Period
Since October 2015 – September 2017
Role played
IT System Engineer
Environment
Microsoft Server 2008, Remote support
Organization
Care IT Solutions LIMITED through
PPG Asian Paints LTD, Sriperumbudur
Period
Since December 2014 – October 2015
Role played
IT System Admin
Environment
IT Support to Plant, Remote support through Multilocation
Full Name
Saravana Kumar S
Date of Birth
01/07/1991
Nationality
Indian
Passport Number
P3663558
Religion
Hindu
Marital Status
Single
Permanent Address
No.28,Murahari Street,Sarathy Nagar,West Saidapet, Chennai,
Pin Code: 600 015
Languages known
English, Tamil
Contact
I hereby declare that the information furnished above is true to the best of my knowledge.
Yours faithfully,
(Saravana Kumar)
Objective :
A dynamic professional with nearly 6.4 years of rich experience in leading organizations, In quest of challenging opportunities in IT SERVICE MANAGEMENT with a growth oriented organization.
Summary :
6.4 years of rich experience in Windows Server 2008, Windows Server 2012 R2, Windows XP,Windows 7,Windows 8.1 and windows 10.
Working with Netaccess India Ltd (Murugappa Group) through CholaMS Insurance Ltd (Murugappa Group) as a System Engineer since December 2018 to 31th January 2020.
Enterprise IT Operations - Multi-location Infrastructure Management - Team Management
Provide Software, Hardware, Network Support and Operating System support to all locations.
Technical Skill :
Server OS - Windows Server 2012 R2, 2008 R2
Operating System - Windows 10, Windows 8,Windows 7
Directory Service - Active Directory Service 2008 and 2012
Backup - Connected Data Backup
Remote Tools - Ultra VNC, Anydesk,
Mail - G-suite,MS Outlook
Monitor - Event Logs, System monitor
Ticketing tool - Call Tracer(Net Access), Zen desk,
Educational
Qualifications:
Professional Experience :
Previous Experience :
Personal Details :
Declaration :
Contact this candidate