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Social Media Administrative Assistant

Austin, TX
February 21, 2020

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Manar Ismail

Austin. TX

Phone: 408-***-****



Web Analyst, Localizer, and Computational Linguist at Tech-Companies Field

Feb, 2017- Feb 2018 Data processing specialist @ Baaz Inc. San Francesco

-Manual classification of social websites pots and extracting named entities and keywords from these posts.

- Perform a variety of computational linguistics projects. NLP projects.

-Support engineers by providing the best linguistic suggestions and experiences

-Contribute to development of sentiment classification and insight extraction algorithms. Develop models to identify classes of content including spam, news, and informal speech.

-Review extracted data for quality assurance

-Research data to ensure relevance to contribute to a lexicon that will improve search, topic detection and trending

2015 September to December: Google Ads Quality Evaluator @Google via Zero

Analyzing Arabic and English tasks in order to rate its compliance with Google guidelines, standards and policies

Communication with a team of quality raters and administrators to improve the product.

Conduct experimental evaluation tasks, always related to ads .

Evaluate and report the visual quality and content accuracy of Google web advertising in Arabic language (specific to the Arab region markets).

Evaluate the accuracy and quality of Google online advertising geared toward Arab region markets

. Require an in-depth familiarity with both Arabic and English web culture, trends and media.

Analyze effectiveness of web layouts, text, imagery and site data. Develop recommendations for Google, and communicated back via proprietary online tool.

2015 June- Aug: Social Media Analyst at Twitter via PRO Unlimited, Inc

Ensure user profiles are compliant with U.S. and Twitter advertising policies as well as help to build computational model in order to analyze profiles that are deemed NSFW.

Facilitate mass data collection for development of NSFW filter algorithm

Prepare documentation for specialized operations teams.

Thoroughly and efficiently evaluate ads and advertiser accounts for compliance with Twitter's policies

Investigate and take action on accounts that promotes content of low quality that mislead users and puts them at risk for payment fraud, scams, illegal products, etc.

Continually review internal tools and file tickets to our engineering team to improve workflow efficiency

Work closely with the Legal Ads Policy team to identify opportunities to enhance and clarify advertising policies

2014 2015 Search Editor/ Web Analyst at Yahoo Inc

Analyze user requirements

Understand and document procedures

Develop publish and implement test plans.

Write and maintain test cases

Create and maintain test data for some of Arabic projects. Collecting, analyzing, interpreting quality and testing query relevance of Yahoo search engine o different markets!

Understanding users' intents and needs.

Applied linguistic analysis of search queries.

Triaging queries issues of Yahoo search page.

-Clearly document and re verify all defects,

Document test results

Understanding of Taxonomy structure and classification of content.

Improving and managing content variables, including: Landing page relevance, Yahoo Knowledge, Entity recognition, E commerce ad and product relevance, Local listing research and validation and ad optimization

Testing, classifying and analyzing relevance issues of SERP (Algorithmic search results, images and videos).

Supporting engineers by assisting and judging algorithmic results in different methods of testing.

2014 March: QA Tester: Arabic Linguistics Specialist at Apple Inc

I worked on Siri project. Tasks were: Speech recognition and localize/ edit and translate brief texts.

Responsible for the linguistic review of Apple localized products to ensure that the localized content is accurate, complies with Apple terminology and is linguistically comprehensive.

Ensure that translation is consistent with language rules (Arabic grammar and punctuation) and verified that units of measure are properly localized. Verified sentence structure, correct use of abbreviations, capitalization, consistency, typing errors, audience appropriateness

Participated in testing Desktop, Web based and Mobile (iOS & Android) applications created for the different goals, such as Media & Entertainment, E Commerce, ect I have knowledge in Speech Recognition the area of Machine Translation or Machine Assisted Translation various areas of text mining or text filtering, such as customer service support analysis or SPAM detection in the area of Litigation Support various areas of Information Retrieval, such as web search.

Teaching Field

2015 Present: Arabic and Qura`anic Studies Teacher @Suffa Learning Program. San jose. Ca. Usa

2013 2014: Arabic Instructor at Averroes Institute. Fremont. Ca

2012 - Arabic Teacher at Granada Islamic School . ( Fifth grade)

2011 - Fame Charter school, Fremont, Ca. (high school)

2009 2011 Al Arqam School, Santa Clara, CA Arabic language teacher

Teaching grades 3 6 Arabic reading/writing

2006 2007 Grenada School, Santa Clara, CA Arabic language teacher

Teaching grades 1 7 Arabic reading/writing

2 005 2006 Writer & Cofounder Young Traveler Children Magazine,

Palestine. Compose stories for children

2002 2005 Birzeit University Library, Birzeit, Palestine, and

Administrative Assistant: Helping students find resources


City University of Seattle. 2017 2020

Doctor of Education in Leadership: Adult Education and Online Learning.

Specialization: Online Arabic Content: Academic Research in Arabic: Obstacles and Future Feasibility

National University, La Jolla, CA. 2010 2012

Master of Art Teaching (Teaching and Learning Global, Teaching Arabic for non-native speaker)

Dual Education, Arabic Immersion Program.

Birzeit University, Birzeit, Palestine. 2002 2006

Bachelor’s Degree in Arabic Literature and Language

Courses and Certifications:

Coursera Courses and Specialization

1.Programming for Everybody (Python): University of Michigan

2.Academic Writing. University of California, Irvine ( Specialization )

3.Natural Language Processing. Stanford University

4.Data Science Specialization. Johns Hopkins University ( Specialization )

2006 International Computer Driving License, Noris College,



60 Hours

2006 Business Administration, Higher Institute of Administrative Sciences and

Banking, Ramallah, Palestine

30 Hours

Birzeit University and Ministry of Education & Ministry of Culture, Ramallah, 2005 2006 Children Literature (Diploma, 30 Hours)

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