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Director Communications

Location:
Reston, VA
Posted:
February 21, 2020

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EVE ANGEROSA

SUMMARY

Results-oriented communications leader with expertise in messaging and change management. Crafts and executes cross- departmental strategic communication initiatives on a global and local level. Team- and detail-oriented. Celebrates staff as part of the corporate story. Ensures external communications are on brand, relevant, timely, and highlight current corporate achievements across channels.

EXPERIENCE

VICE PRESIDENT, COMMUNICATIONS & OUTREACH 1/2018 – 7/2019 ACDI/VOCA, Washington, DC

Developed communications plan to align brand, new business, and strategic goals, contributing to largest win year ever of $92M Led a team of five in social/digital marketing, editing, writing, mixed media, and graphic design Tracked metrics for communication channels, making data-informed decisions toward continuous improvement Led and managed annual workplan and budget, significantly reducing costs in most areas Authored and oversaw design of annual report

Traveled to project countries to produce video, stories, photos, and tell the company story VICE PRESIDENT, INTERNAL COMMUNICATIONS 3/2015 – 12/2017 ACDI/VOCA, Washington, DC

Led turnaround of quarterly staff meeting to achieve consistent positive survey responses in the 90th percentile Created and led internal communications team and developed eight new messaging vehicles, helping reduce turnover by 15 percent Developed and executed communications strategy for Board of Directors members and meetings Conducted internal communications assessment with a consultant to improve organizational efficiency Provided strategic direction for leadership during and after an organizational consultancy on transparency and corporate culture SENIOR DIRECTOR, PROGRAM QUALITY & COMPLIANCE 1/2013 – 2/2015 ACDI/VOCA, Washington, DC

Designed, launched, and managed reorganization of project coordinators/assistants into matrixed group Developed and maintained institutional systems to ensure coordinated and transparent project backstopping support Supervised a dozen matrixed project support staff, scheduling them across technical practice areas Led a steering committee for company-wide SharePoint implementation, buildout, and training adbwt6@r.postjobfree.com

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linkedin.com/in/eveangerosa

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SENIOR DIRECTOR, NEW BUSINESS DEVELOPMENT 5/2007 – 12/2012 ACDI/VOCA, Washington, DC

Reconfigured entire proposal coordination process; acknowledged for directly contributing to organization’s 45 percent win rate Developed and delivered in-house new business training series on proposal management, coordination, capture, teaming, and cost Transitioned organization to a new proposal and content management database Managed a team of four; worked with team to promulgate tools, systems, and workflows to improve proposal development ACQUISITION MANAGER 7/2004 – 4/2007

DAI Global, Bethesda, MD

Managed and coordinated proposals from inception through submission. Promoted to oversee junior managers’ workloads Developed preliminary strategy for response and provided overall quality control Analyzed data and facilitated sessions on proposal lessons learned Conducted proposal capture trips to developing countries Developed and conducted internal trainings on various new business elements SENIOR PROGRAM OFFICER 3/1998 – 7/2004

American Councils for International Education, Washington, DC Promoted cross-cultural, educational, and rule of law exchanges with the former Soviet Union EDUCATION & SKILLS

UNIVERSITY OF MARYLAND, COLLEGE PARK

Master of Arts, Russian Language & Linguistics 2001 UNIVERSITY OF ROCHESTER, ROCHESTER, NEW YORK

Bachelor of Arts in Russian Language, Minor in French, Cum Laude 1996 CORE COMPETENCIES: Strategic Communications, Social Media, Writing, Editing, Proposal Lifecycle Management, Change Management, Employee Engagement, Team Building, Quality Control SOFTWARE: Proficient in key Microsoft products including SharePoint, CRM, and Office 365, as well as Adobe Professional LANGUAGES: Working proficiency in Russian and French PUBLICATIONS

VIDEO: Forward Together: Accessing Markets and Strengthening Livelihoods in Burkina Faso, 2018 ARTICLES:

• From Struggling Milk Producer to Thriving Entrepreneur, 2018

• Women Drive Change, 2018

• Mother Leaders Strengthen Village Health, 2018

• Access to Credit Empowers Women, 2018

• Expanding Incomes for Small-Scale Poultry Producers, 2018 PRESENTATION: This Time It’s Personal: Making Your Staff Part of the Story for Buy-in and Impact Advanced Learning Institute 2017, 2018 and at Humentum’s OpEx DC Conference 2019



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