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Customer Service Security

Location:
Calgary, AB, Canada
Posted:
February 20, 2020

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Resume:

IFEANYI ONYEANAKWE (IFY)

** ******* ****** *****, *******, T3N 0B3 E: adbwcf@r.postjobfree.com M: 403-****-***

STRENGHT AND SKILLS.

Dynamic, Intelligent, Good human relation, Analytical, Creative, Resourceful, Consummated team player, Tenacious, Result oriented and Multi-tasking.

SECURITY GUARD-RCCG HOUSE OF PRAISE CALGARY.NOV.2019-PRESENT.

Investigating and then reporting any illegal activity in the premises.

Control access into the premise.

Perform regular safety inspection to ward off any security threats on time.

Direct visitors and traffic to proper places.

Patrolled the designated premises and other neighbouring areas.

Update and maintain appropriate security records.

Maintain documentation or reports on security related incidents or investigation.

Utilized various computer and web-based databases, programs and systems for analysis.

LOSS PREVENTION OFFICER .SHOPRITE RETAIL CHAIN-AGU.2016-OCT.2019

Responsible for providing a safe and inviting environment, prevent losses, apprehended shoplifters.

Gathered and prepared reports daily for other daily loss prevention officers and supervisors to ensure continuity between guard shifts.

Assisted implementation of safety guideline for employees and customers.

Patrolled and observed within the shop four circles per hour.

Suggested enhanced access control which reduced crime (shoplifting particularly) by 88% Reports daily any incidents to the supervisor on duty.

CUSTOMER SERVICE ASSOCIATE –ADDIDE SUPER-SHOPS. MAY 2014-JULY 2016

Demonstrated ability to deliver excellent customer services.

Taking verifying and actioning client order to ensure accuracy.

Provided post-sales support and services to internal and external stake holders.

Stock of inventory order picker & EPJ

Scanner & label products services and support.

Ensure timely completion of all assigned daily task..

EDUCATIONAL QUALIFICATIONS

Alberta Security Service and Investigation License – Columbia college, Calgary Alberta 2019.

High school, Utegbeje Secondary School, Delta state Nigeria – SSCE 1995

REFEREES

Available on request.



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