#**, **** **. *, ******, Zirakpur, Punjab Pincode- 140603
Name: Kamaljeet Kaur
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement
MBA (Human resource management), Panjab University, Chandigarh
May 2018 – Present
B Tech (Information technology), Chandigarh Engineering College, Landran
May 2013 – May 2017
XI- XII (Non-Medical), Kendriya Vidyalaya K.Area, Zirakpur (CBSE Board)
May 2011 – May 2013
X, (English Core and Science), Kendriya Vidyalaya No.4, Ambala Cantt, (CBSE Board)
May 2010 – May 2011
Quality analyst at Eclerx services limited, Chandigarh
My area focus on Quality analysis and monitoring, basically work on a continuous process of evaluating and identifying key behaviors that drive sales and improve customer experience. Identify and give feedback on agent shortcomings in process knowledge, monitoring of agent calls and chats to audit and scrutinize, Taking training for new batches regarding quality parameters, Publishing reports on quality deviation and validation errors. Give the recommendations to the client for improving process and customer experience
PROJECTS AND INDUSTRIAL TRAINING/WORKSHOP
Organization : TATA CMC - TCS iON Training Partner
Project Details : A Working App on women safety.
During the 7th Semester of Degree, underwent Android training. The training involved Android Programming and how it is used in today’s technology. The project aims at a women safety app is a mobile application which can be used to aid personal safety. The app is very convenient and easy to use, consumes very less mobile space. The apps include various features, including sending text messages, current location, find the nearby places, Safety tips, emergency helpline numbers, alert button and news and updates.
Technology Used: Android programming
Platform: Android Studio.
Organization : SLR Infotech limited
Project Details : A Website on E-commerce using HTML.
Front End: HTML & CSS.
Back End: PHP with MySQL
Platform Used: Wampserver.
Languages: C, C++, HTML, Basic JAVA, Android.
DBMS: MS SQL Server (basic)
AWARDS AND ACHIEVEMENTS.
Won the spot award for excellence in work in eClerx Services Limited
Second runner up in bhangra competition on Baisakhi celebration-2k16 organized by college.
Coordinator of PARIVARTAN Fest at CGC.
Actively Participating in Infosys campus commune connect programs.
To stay calm in adverse situations.
Easily adaptable to work in a highly competitive and technological environment
Keen learner with ability to learn new knowledge with ease.
Playing musical instrument-Casio, Piano.
Sketching and Painting.
Browsing on internet to update myself to recent development in technology and other relevant topics.
Date of Birth : 05/10/1995
Gender/ Marital Status : Female / Single
Language Proficiency : English, Hindi & Punjabi.
I do hereby declare that the above information is true to the best of my knowledge.
Name: Kamaljeet Kaur Date :
Email id :- email@example.com