PREMALATHA P

Mobile: 988-***-**** / 701******* No.29, Driver Street,

adbvuv@r.postjobfree.com /adbvuv@r.postjobfree.com Pudupet, Chennai-600002

Objective

A highly dedicated individual with the ability to communicate job expectations to employees on a regular basis. Seeking a management position in a challenging but rewarding organization to deliver exceptional managerial duties which will uplift the company to utilize my expertise in boosting productivity performance in an organization.

Education

B.E. Electronics and Instrumentation Engineer, April 2003 -74.9% - RMK Engineering College, University of Madras, Chennai

H.Sc, Mar’1999 – 80.08% - Muruga Dhanush Kodi Girls Higher Sec School, Chennai-81

S.S.L.C, Apr’1997 – 87% - MDKGHS School, Tondiarpet, Chennai-81

Skill Set:

Leading a delivery team in the execution of Agile Software projects via SDLC lifecycle.

Managed multiple projects from conception to completion in a fast-paced acquisition environment and ensured that all projects were delivered on-time and within budget

Ensuring compliance of design, development, and unit test of applications in accordance with established standards as a BA

Exceptional understanding of SQL queries and how they can be used to extract data while performing analyses.

Excellent presentation skills. Ability to be able to make presentations to internal stakeholders and senior level managers on the client side

Proven and quantifiable ability to drive business development and solid delivery

Ability to think strategically whilst taking decisions that enable strong delivery to occur Exceptional ability on understanding deadlines, prioritizing and then meeting specifications so that all project requirements are met in a timely manner.

Technical Skills:

Project Management/Scrum Master/Delivery lead/PMO/ SME

Senior Business Analyst with Pega & JAVA based app – Manual Testing

JIRA/Confluence management, Sprint planning/co-ordination.

ITCMS - Remedy – Change/CR coordinator.

Sharepoint – Content Management admin

Microsoft SQL Server 2008 – Query Management/Report Extraction

HTML, Java script, MS Office Documentation.

Image Designing - Dreamweaver (8), EditPlus, Amaya, GIMP 2, Adobe Photoshop, Camtasia

Work Experience

Organization : Capgemini Pvt Ltd (Vendor: Raj Solutions), Chennai.

Duration : Nov 2017 – till now.

Organization : Scope International Private Ltd, Chennai.

Duration : June 2010 – Mar 2016.

Organization : Esquire Systems, Chennai (Scope International Pvt Ltd).

Duration : June 2007 – Feb 2010.

Organization : Xerago E-Business Private Ltd, Chennai.

Duration : September 2005 – June 2007.

Organization : Ganapathy Computers, Chennai.

Duration : November 2003 - June 2004.

Project Summary

Delivery project lead/Business analyst, Capgemini Nov 2017 to till date

Direct and supervise PEGA project management staff in standard chartered bank. PEGA is a platform which provided a systematic approach to build and deploy process-oriented and rule based solution and applications. To ensure timely, effective, and efficient performance of Delivery lead responsibilities to achieve project defined milestones and deliverables. Conduct regular project review meetings with project,QA team to monitor project-level performance. Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and implementation assessments. Conduct stakeholder meetings on the BRD and facilitated meetings with project teams and managed the entire project as a SME through SDLC lifecycle.

Planned, facilitated and reported on quality assurance testing efforts. Wrote test plans and performed detailed testing on PEGA/JAVA based application developments and implementations. Manage JIRA and confluence pages w.r.to the application changes on release/sprint plan. Responsible for leading testing efforts, ensuring that issues are identified, tracked, reported on, and resolved in a timely manner. Worked closely with Change management Team and external consultants to support release management on the application changes.

Team Lead - Scope International June’2010 to Mar’2016

Worked as a Sharepoint content admin by supporting custom web parts creation, edit and customize pages, develop custom workflows using SharePoint designer with respect to the version used and page customization. Involved in Sharepoint 2013 migration on content management/maintenance. Resolved issues/queries and provided consultative support to Client/Stake holders in terms of managing their requirements. Ensure uniform navigation throughout sites. Error identification, investigation, report generation and resolution. Facilitated project status meetings and provided weekly status reports to all stakeholders and global heads.

Oversaw maintenance of eCIO – a Java framed application project on production support by organizing, directing, and controlling capabilities/resources (people, capital, processes, technology etc) by driving discipline in areas such as stakeholder management, risk management, project management, service delivery, COPMan management and policy management. Generated multiple reports, queries/scripts to manage issues that are escalated under eCIO system using Microsoft SQL server 2008. Interacted and supported all aspects of the internal audit as well as mitigated findings in a timely manner. Interpret custom data into easily understandable reports using MSOffice presentations. Present & conduct various KT training on the application to country users. Responded promptly to client calls/emails to resolve questions and problems, escalating to senior leadership when appropriate. Proficient in preparing the test plans, scripts and test cases by analyzing Business Requirements and with a strong ability to work closely with Development team and Business Analysts to analyze the test scenarios.

Product Analyst – Esquire Systems June’2007 to Feb’2010

iConnect – Sharepoint Portal – Managed Incident Management of Severity L1L2 issues related to SCB intranet sites for all regions about 55 countries by resolving end users escalations related to their sites via Remedy system. Assisted in support on user creation, list/task management, Surveys & other collaborative tools within the organization.

SCyBernet - Standard Chartered Group's Intranet managed in ICMS tool, an open channel for internal communication and a reference source to help you keep updated on news and events in all the countries across the Group. To maintain & develop the contents in content management tool such as Sitepublisher component, page templates and page layouts. Provided technical and operational expertise in policies and procedures. Good working knowledge of HTML for creating user-defined tags against DTD's and creating configuration files for the Teamsite architecture.

Senior Web developer - Xerago E-Business Sep’2005 to June’2007

CEEMEA - Citibank portal(client) - Provide migration according to clients interested in establishing their presence online. This project involves maintaining the Citibank India portal in terms of Content, Forms, Modules, Templates, etc. The portal is powered by IPT - International Portal Toolkit, a platform that enables Citi's website with the help of Livesite components and templates with Teamsite DCT's in background. Fixed performance issues for the deployment to the Development & Staging Servers. Synchronized the application changes into 3 environments from Development in ICMS to SIT, UAT & Production on daily basis. Based on client’s requirement, developed pages and migrated it using TeamSite. The informational part offers content to customers and prospects, allowing Citi to serve its customers and gain relationships with its prospects.

Junior Programmer - Ganapathy Computers Nov’2003 to Jun’2004

Job-onhand is the definitive Indian careers website. It is a forum where employers, placement agencies and job seekers can exchange information, quickly, effectively and inexpensively. At Job-onhand, user can advertise for a job, place their home page, search for a job, browse through resumes, visit employers' home pages, and manage their resume. Supported on basic HTML queries on daily BAU.

Personal Information:

DOB: 23-03-1982

Marital Status: Married

Passport No: T8800898 Valid till 26-08-2029

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