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Customer Service Electrical

Location:
Phoenix, AZ
Salary:
$20/hr
Posted:
February 20, 2020

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Resume:

Summary

Motivated future graduate procuring a BS in Information Technology, with an Emphasis in Cybersecurity. Driven learner dedicated to efficiently solving problems, possessing strong communication and coordination skills to complete tasks effectively in groups. Disciplined professional, experienced in customer service, communications, technology, and standards enforcement.

●Proficient in Windows, Mac, and Linux OS

●Proficient in G Suite

●Proficient in Windows Server 2012 and 2016

●Active Directory for Microsoft Windows

●Intermediate skills with Python and Java

●Intermediate in Sequence Query Language (SQL) and Microsoft SQL Server

●General Knowledge in Network Infrastructure, LAN/WAN technologies

●Proficient with Microsoft Project and the use of Gantt Charts

Education

Grand Canyon University May 2016 - Dec. 2020

●Major: Information Technology and Computer Science

Work Experience

Buffalo Chip Saloon and Steakhouse – Bouncer Aug 2019 – Jan 2020

Carefree, AZ

Checked for authentic identification determining if patrons are old enough to legally enter the bar, refusing admittance to underage guests and troublemakers. Used problem solving skills to handle disagreements, ensure the safety of all patrons, and determine when situations warrant police intervention and cooperated with officers upon their arrival. Used communication skills to handle and in some cases remove difficult or disorderly customers.

Seamus McCafferey’s – Barback Mar 2019 – May 2019

Phoenix, AZ

Maintained liquor and beer stocks, changed kegs, cut and restocked fresh fruit and refilled ice bins throughout any given night. Always kept a clean bar by collecting empty glasses placing them in the dishwasher and then restocking them once clean. Bar was also consistently cleaned down by sanitized water that was replaced every 2 hours. Assisted bartenders with any special requests.

Topgolf Glendale – Barback Aug 2018 – January 2019

Maintained liquor and beer stocks, changed kegs, cut and restocked fresh fruit and refilled ice bins throughout any given night. Always kept a clean bar by collecting empty glasses placing them in the dishwasher and then restocking them once clean. Bar was also consistently cleaned down by sanitized water that was replaced every 2 hours. Assisted bartenders with any special requests.

MGM Electric. – Electrician’s apprentice Feb 2018-Sept 2018

Surprise, AZ

Performed installation preventive maintenance and testing of electrical systems by Installed, repaired, or replaced AC/DC motors and drives, transformers and motors. Install, repair, or replaced wiring, receptacles, switch boxes, conduits, feeders, lighting, and alternative electrical parts. Installed electrical circuits, as well as panels, conduit, protecting devices, switches, and equipment required to accommodate the CEC and/or NEC. Complied with standards and procedures of industry, Safety Manual, and abide by safety rules.

Atwood European Feb 2017 – Aug 2018

Phoenix, AZ

Performed basic auto maintenance such as, Oil changes, fluid changes, Tire repair. Shuttle customer to and from their destinations after their cars have been dropped off. Deliver customer vehicles to their houses. Drive, pick up, and deliver off any parts/accessories that are not on hand at the shop. Assisted shop Foreman with anything they need

Cowboy’s Saloon – Barback June 2016 – Nov 2026

Maintained liquor and beer stocks, changed kegs, cut and restocked fresh fruit and refilled ice bins throughout any given night. Always kept a clean bar by collecting empty glasses placing them in the dishwasher and then restocking them once clean. Bar was also consistently cleaned down by sanitized water that was replaced every 2 hours. Assisted bartenders with any special requests.

Ice Cold Entertainment – Ice attendant/Supervisor Nov 2016 – Jan 2019

Glendale, AZ

Organized and Maintained rink schedules and supervised rink customers. Performed and logged routine maintenance on ice resurfacing equipment. Maintained rink and equipment cleanliness. Taught newcomers to ice skate.

Volunteer Experience

Blackhat 2019 USA conference associate - Aug 2019

Grand Canyon University Men’s Ice Hockey Equipment Manager 2017-2019

Calvary Community Worship Team 2009-2018

Goalkeeping coach for CCV Instructional League Soccer 2014-2016

McDowell Mountain Preserve - Summer 2015

oWorked with Rangers, maintained trails, and preserved wildlife habitats

CCV Exceptional STARS-played soccer with special needs children. 2012-2015

Activities

●Defcon 27 Attendee - Aug 2019

●Grand Canyon University IxT Club member 2019-2020

●Grand Canyon University Innovative Computing Club member - 2018-2020

●Grand Canyon University Project Management Club member - 2019-2020

●Grand Canyon University Men’s Ice Hockey ACHA D3 and D2 Defenseman 2017-2019



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