BALACHANDER

RAMACHANDRAN

Phone: +91-996**-*****

E mail : adbvl8@r.postjobfree.com

Address: Tambaram, Chennai - 600073

LinkedIn : https://www.linkedin.com/in/balachander-ramachandran-bb298523 Soft Skills

Certifications

Education

Career Summary

PRINCE2 & CSM Certified professional with 17 years of global experience in Program and Project

Management in Banking (Global Wholesale Banking /

Credit Cards) and Telecom (Revenue Assurance)

domains

Skilled in establishing & nurturing strong rapport with key stakeholders / partners / clients for

business excellence; providing leadership, strategy and vision for facilitating growth & business agility

Forward-focused Technical Project Manager with

expertise in concepts of end-to-end technical project planning and implementation from scope

management to activity sequencing, RFP/Proposals,

POCs in both T&M and Fixed Price, risk analysis to quality management in line with company’s guidelines and norms

Headed global team of 200+ member across 6

locations in 4 countries globally for rollouts of new software & systems for clients; directed cross-functional teams using interactive & motivational leadership, maintained 3rd party relations and coordinated

between in-house

Led the technical project planning, execution and

management in tune with the core business objectives along with PMI practices through Agile, PRINCE2,

Waterfall & TDD Methodologies; ensured successful

completion of various projects

Technologies & Tools:

o Programming Languages: SQL, PL/SQL, Shell

Scripting, C, Pro*C

o UI Technologies: HTML 5, CSS 3, JQuery, Java Script o Tools: PL/SQL Developer, TOAD, Autosys, JAMS,

Syncsort, UT-PL/SQL, MS Office, MS-Visio,

FieldGlass, Tableau, Rally, Kanban

o Servers: Unix, Sun Solaris, Oracle Application

server, Windows

o Database: Oracle, PL/SQL, SQL Server

o ETL: Informatica Power Center – Basic level, Ab

Initio – Basic level

o Architecture: TOGAF 9.1

Critical Strengths &Competencies

Program/Project Management Stakeholder Management Client Engagement Agile/Scrum Methodologies Process /Application Transition Risk Management Delivery Management Pre-sales Support Leadership & Team Management Motivator

2002 B.E in CSE from Kumaraguru College of

Technology / Bharathiar University

2009 MBA in HR from Indira Gandhi National

Open University

Change Agent

Collaborator

Planner

Senior Professional Program/Project

Management Certified PRINCE2&Scrum

Master – CSM

Expertise in development and

formulation/implementation of Project Planning,

Program Management, Stakeholder Management,

Risk Management, GTM strategy and QA

Career Timeline

Achievements

Work Experience

Since Apr’10: Tata Consultancy Services Limited, Chennai as Consultant Key Result Areas:

Heading a team of over 200 members across 6 locations in 4 countries globally

Interacting with the client’s BUSINESS team to gather, define, clarify and refine requirements for new country launch of ECS+ platform and new product launch Leading end-to-end delivery management and headed application development projects in T&M and FP – managed services model in Agile, Waterfall and TDD Methodologies

Leading the Product Team for end-to-end program management as per customer satisfaction that includes program planning, vendor identification & management, program execution and delivery

Interfacing with Sales, Presale, Product and Procurement Teams for conceptualizing the solution to implementation while managing expectation of every stakeholder

Meeting deadlines and turn-around-time without compromising quality norms and adhering to SLA; implementing short/long-term plans for achievement of process objectives; forming strategies to increase ramp up and developing workshops and training programs, engagement strategies for mutual go-to market

Mapping requirements of clients as well as different Service Providers, Senior Management, Vendors / Consultants & other Stakeholders for ensuring effective translation of business needs into technology requirements in adherence with company’s objectives

Facilitating Agile adoption retrospective for the organization with the leadership and guiding teams with outcome resulting in enhancing performance; leading in Peer Review Meeting, Status Meeting and Scrum Meeting which are held in the organization by the senior management

Previous Experience

Mar’06 – Mar’10: Tech Mahindra Limited, Pune as Senior Developer Apr’04 – Mar’06: Polaris Software Labs, Chennai as Developer Nov’02 – Mar’04: Mars Software, Coimbatore as Programmer Key Result Areas:

Followed the project life cycle methodology defined under the process framework; ensured that customer deadlines were met within project budgets Ensured that Definition of Done (DoD) was met, provided FSA (fault slippage analysis) to quality team and tracked preventive and corrective actions against those

Worked as a Scrum Master for projects, each delivered on time with no critical bugs released to production; facilitated distributed project team and all aspects of Agile/Scrum development, including daily stand-ups, iteration and release planning, retrospectives, demos and daily work

TCS

•Received Award for

commitment and

hard work towards

New initiatives in

2019

•Reduction in Product

RFP response time

•Got award for

Contribution and

Commitment in 2016

•Introduced agile

methodology for

device development

hence been able to

reduce device to

customer time to

almost 10% with

increased customer

satisfaction

•Bagged Best Auditor

Award in 2011

Tech

Mahindra

•Operational

Excellence Award for

mentoring and

leading the team for

efficient and on time

release delivery

•Achieved Valuable

Team Player Award

Nov’02 – Mar’04

Apr’04 – Mar’06

Mar’06 – Mar’10

Since Apr’10

Annexure

Project CITI Bank Commercial Cards - Global

Customer CITI Bank, NA

Company Tata Consultancy Services Limited, Chennai Role Program Manager

Period Oct 2017 to Till date

Technologies Program Management, Technical Delivery Management, Process Quality, Country migration, ECS+ Platform

Description CITI Bank Commercial Cards spans across ASPAC, CHINA, EMEA and LATAM regions serving credit card demands for Commercial customers. Handles new product launch, Country migration to ECS+ platform and regulatory requirements Project Global Wholesale Banking – US Region

Customer Bank of America - Merrill Lynch, USA

Company Tata Consultancy Services Limited, Chennai Role Offshore Delivery Manager

Period Oct 2013 to Sep 2017

Technologies UI/UX, Angular JS, Java/J2EEFrameworks, ETL, Informatica, Oracle, Unix and Backend Technologies. Data Analysis, process analysis, project, program and delivery management, Agile (Scrum) and TDD

Description Wholesale Credit and Client technology, Trade Finance Technology and Portfolio Management Tool are Sub-lobs’ under Global Wholesale Banking Division - LOB in Bank of America. Applications deals with client on-boarding, loan processing, credit warehouse, portfolio management, regulatory & compliance (RDA/CCAR), AML/KYC, PO Invoicing and other related activities

Project Global Wholesale Banking - US Region

Customer Bank of America - Merrill Lynch, USA

Company Tata Consultancy Services Limited, Chennai Role Project Manager

Period Apr 2010 to Oct-2013

Technologies Multiple front end, middleware and backend technologies. Agile and TDD Description CTDM and FAST are Sub-Lob’s in GWBT&O. CTDM handle client on-boarding and data management tools for Global wholesale customers. It has various front end, middleware and back end applications. FAST handles fulfillment and servicing of service requests raised by clients thru online portals and with service desk. Project Revenue Assurance, B&PP

Customer British Telecom, UK

Period Mar 2006 – Mar 2010

Company Tech Mahindra Limited, Pune

Role Project Lead / Transition Lead

Description SIR is an ETL based tool used to perform validation and load the data into IBB. The 21CN Charging and Routing Data Verification Utility (CARDVU21CN) is a new system using which all 21CN switches gets audited for Charging and Routing Data

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