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Customer Service Engineering

Fort Erie, ON, Canada
February 19, 2020

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Connor Brooks 905-***-****

**** ***** *** 289-***-**** (cell)

Ridgeway, ON


McMaster University Hamilton, ON

Bachelor of Engineering Physics and Management Sep. 2015 - Present

{ Engineering and Management is a unique program combining a technical engineering education and professional management skills

{ Expected Completion Apr. 2021


Technical Writing:

Expert use of tools such as Microsoft Word and LA TEX to construct technical reports and other


Experience with Microsoft Excel, including creation of VBA Macros, Pivot Tables, Etc. Programming Languages:

C (2 Years Experience)

Python (4+ Years Experience)

Java (2 Years Experience)

Matlab (3 Years Experience)

Linux Development Experience:

Have Used Linux (Debian) as my main operating system for 3 years

Ability to parse data using regular expressions using various Gnu/Linux CLI tools

Experience with database tools using various SQL implementations

Ability to create and use data structures, including JSON serialization

Strong grasp of data analysis using Matlab, Python, and R Work Experience

Safari Niagara Fort Erie, ON

Attractions Operator June-September 2013 - 2019

{ Responsible for various customer service tasks such as rides and paddle boats

{ Lifted and Transported equiptment independantly

{ Maintained and Repaired equipment, maintaining a high degree of autonomy and initiative.

{ Continuously expanded areas of responsibility and searched for skills to improve and maintain

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