ZOE E. FERRARA
Eager to apply academic and professional background towards exploring opportunities in the information science and information technology fields.
University of Maryland, College Park, MD
iSchool: Bachelor of Science, Information Science-GPA: 3.29 Pursuing specialization in Cybersecurity and Privacy Minor: Technology Entrepreneurship, Clark School of Engineering
● Relevant Coursework:Python, R, SQL, Information Organization, Team Management, Information User Needs and Assessment, Design Thinking, UX Design, Accessibility, Statistics, Calculus, Entrepreneurial Opportunity Analysis and Decision-Making
● Proficient in MS Office Suite; Customer Service; Project Planning; Organized; Time Management EXTRA-CURRICULAR ACTIVITY
University of Maryland Student Government Association (SGA) August 2018 - Present South Hill Representative: Participate in writing bills for constituents, Attends Student Affairs and Alumni Relations and Tradition committee meetings, Attends GBMs once a week which include debating bills and listening to student concerns
Deputy Director of the Committee on Alumni Relations and Traditions: Liaison for the committee’s director and members, takes minutes and manages committee Ethics Council -Selected Committee Member: Responsible for upholding SGA members to the code of conduct, and determining outcomes.
Terrapin Leadership Institute
Introductory Track February - April 2019
Five-week course, developing knowledge and skills to practice socially responsible leadership. WORK EXPERIENCE
Turtle Soup, Narragansett, RI June - August 2018/19 Hostess
High volume seaside restaurant;Answered phone line, addressed questions and scheduled reservations; Greeted customers and assisted servers; Helped ensure quality of facilities and service. Wheelhouse Bar and Grille,Point Judith, RI June -August 2017 Manager Take Out Window and Mini Mart
Recruited and trained new employees to restaurant policy and practices; Created weekly schedules; Ordered and stocked product and supplies; Monitored food preparation methods to ensure quality; Maintained clean and efficient workspace; Completed customers’ orders in a timely and friendly manner. Biomes Marine Biology Center,North Kingstown, RI September 2016 - June 2017 Volunteer
Educated children on the importance of marine conservation; Fed and watered animals according to schedules and feeding instructions; cleaned and maintained aquatic animal exhibits and other facility maintenance.
HONORS / AWARDS
● Do Good Award, UMD/ Communications Department - Strongest Presentation, 2018 Criteria: Best initiative that promotes change for the good of the UMD campus and community.
● Honor Roll, UMD - Above a 3.5 GPA, 2017, 2019