Cristina D. Forbes
Baton Rouge, La. 70811
Objective
To obtain a position that would utilize and advance my skills and allow me to attain my highest potential.
Experience
October, 2002 – February, 2014
Slumber Parties, Inc.
Shift Manager
Oversee that the overall procedures of operation are being handled according to policy, make rounds, expedite picking/packing, monitor attendance, perform employee evaluations, write out facility incident or accident reports, monitor equipment and address behavior issues on site. Conduct new employee tours, training, familiarity with products and other employee tasks within job description. Sole contact of any person(s) working on equipment, touring facility, estimating or inspecting the site. In charge of facility in case of emergency (robbery, fire, injury etc.)
Convergys, Inc.
Customer Care Associate
Answer phones, issue credits, take phone orders, process adjustments on phone features, and various clerical duties.
Local Finance
Collector
Collect Payments, renewals, credit checks, issued cash for payday loans Advantage Personnel
Various clerical duties available upon request
Kelly Services
Various clerical duties available upon request
West TeleServices
Telemarketing Representative
Answer phones from 1-800 numbers. Taking information over the phone For credit card applications. Keying information into computer for applications.
Education
Baker High School – May, 1999
Advantage Learning Center – July-September, 1999
Organizations
Beta Club
FHA
Anthology Club
Mu Sigma
Who’s Who in America
Achievements
Honesty and Integrity Award for the City of Baker
Extra Curricular Activities
Baker High School Softball Team
Baker High School Dance Team