Phone: 206-***-**** Email: email@example.com
**** **** ***** *.*., Marysville, Wa. U.S.A. 98270
OBJECTIVE: To obtain an Aerospace Engineering Technician / Technical Writer / Quality Engineer / Process Engineer position utilizing aerospace employment experience (20+ years), military weapon systems engineering and training, quality assurance and hardware/software engineering process development skills and experience.
PLATFORMS: Experienced in a wide variety of software platforms/applications. The following is a short sample of the tools that I have used and/or am familiar with:
DOS/Win ‘95, ’97, 2K, NT, XP
WP5.1, 6.0, 7.0
WORD 2.0, 6.0, 7.0, ’97, 2K+
Adobe Acrobat Exchange/Writer
Framemaker 5.5 w/SGML
DELMIA / VELOCITY
PSDS / CDS
CATS & SPECS: Experienced in both the development and implementation of the following document standards/types and specifications for systems and software:
Aircraft Systems Documentation:
ATA Specifications 100/2200i/S1000D
AECMA Simplified English
FAA System Certification Documentation:
U.S. Defense/Military Manuals DSPEC/MILSPEC:
DoD MIL-STD-3031 and MIL-STD-40051
Weapon Systems Ops\Training\Test\Maint & Repair
U.S. Missile & Radar Defense System ORDALT
Software/Database/OS Operator Manuals
On-Line Windows Help Files
Software Validation and Verification (V & V)
Software Migration and Disaster Recovery
Signal Conditioning & Machine Monitoring
Software Setup/Delivery Instructions
Process Documentation in Support of Software Development
ISO 9000/01Certification & Specifications:
Q/A & Q/C Procedures/Standards/Monitoring
Machining, Assembly & Packaging Procedures
S & R/Maintenance/Warehouse Procedures
Blue Origin, Kent, Washington 8/19 – 11/19, Contract Technical Writer:
Employed as a contract Technical Writer to develop Employee Training Courses for internal engineering, manufacturing, production and test of hardware parts and assemblies utilized in the manufacture of space rocketry and supporting equipment. Requirements include research/training in Blue Origin’s system development, hardware/software requirements, production systems and processes.
L-3 Technologies, Adaptive Methods Division, Keyport, Washington 4/19 – 7/19, Technical Writer:
Employed as a Technical Writer to Develop, Revise, and Maintain Electronic Technical Manuals for U.S. Military Contract Software/Hardware Undersea Warfare Systems (UWS); also required to write an in-house documentation Style/Process Guide for document design and application. Requirements include research/training in the UWS system development, requirements, build/delivery to the U.S. Navy. Responsible for System Documentation and Training Materials/Presentations, utilizing Microsoft Word, Visio, and PowerPoint.
Alaska Airlines Maintenance & Service, Tacoma, Washington 3/19-4/19, Contract Technical Writer:
Employed as a Technical Writer to Revise and Maintain Aircraft Illustrated Parts Catalogs (IPC), Maintenance Manuals, Pilot/Crew Checklists, and Service-Related Alerts/Bulletins; also required to monitor Manufacturer and Supplier correspondence, data documentation, and related System/Part/Equipment manual revisions.
Boeing, Everett, Washington 7/06 – 8/18, Product Data Management Specialist / Quality Specialist:
Employed as a process Subject Matter Expert (SME) and Quality Specialist to develop and maintain computing applications and requirements in support of airplane build for the Boeing 787/747-8/737; requirements include the ability to develop processes and requirements to support engineering design development, manufacturing, shipping/receiving, testing, and certification of the aircraft prior to final delivery. Document support includes development and maintenance of Business Process Instructions (BPI), User Guides (UG), Detailed Instructions (DI), Modeling Standards (MS), Tip Sheets, Test Scripts, and D-type docs to support the ENOVIA/DELMIA/CATIA build design software and aircraft build. Also employed to support Production Operations on the factory floor for 787; resolving traveled work, Emergent Process Documents (EPDs), non-conformance inspection/resolution, Common Change Process implementation, FAA auditability conformance, Red Label and Restricted Part accountability and Engineering Change processes. Certified MRBD, Electrical, Confined Space, Fiber Optic, HazMat, etc.
Boeing, Everett, Washington 11/04 – 7/06, Contract Technical Writer:
Employed as a contract technical writer to develop computing applications processes in support of software development for the Boeing 787/747-8/737 software design build; requirements include the ability to develop and process BPIs, UGs, DIs, MSs, Tip Sheets, and D-type docs to support the ENOVIA/DELMIA/CATIA build design software.
NAT Inc. - Self-Employed, Lynnwood, Washington 9/03 – 11/04, Technical Writer Consultant:
Employed as an Aircraft/Avionics Engineering Writer/Consultant 1099 contractor by Northwest Aerospace Technologies to provide a wide range of outsource documentation strategies and deliverables to a variety of aircraft/airline customers; these deliverables include revisions to existing aircraft manuals and/or creation of Supplemental Manuals/IPCs/IPLs/CMMs/SBs and certification documentation to reflect newly installed or retrofit avionics systems, structural and interior modifications. Also incorporated process development procedures for the technical publications and engineering departments to improve efficiency and productivity.
CDI Engineering Services, Bothell, Washington 6/01 – 8/03, Senior Technical Writer:
Employed within the Avionics’ group to develop, revise and write Aircraft/Avionics Systems related manuals and documentation for a variety of aircraft avionics systems and military/airlines outsource customers (including engineering and documentation of FMSs, Engines, GPSs, IFE, Radar, Interiors, etc.). Required to work both ‘in-office’ and ‘onsite’ per customer request/need; Participated and teamed with both engineering and customer service departments of customer companies to provide high quality end-user documentation.
Avanade Inc. (Microsoft), Seattle, Washington 2/01 – 4/01, Contract Senior Technical Writer (RHI Services):
Employed within the Software Engineering Group to document Windows 2000 migration network server setup and disaster recovery for customer clientele worldwide. Required to provide customer setup/delivery instructions, network server backup/failure recovery procedures, process documentation in support of software development and procedures, and information on customized software services.
ELDEC Corporation, Lynnwood, Washington 10/00 – 2/01, Senior Lead Technical Writer/Project Manager:
Employed to manage and provide aerospace systems documentation for a variety of customer specific programs involving the installation, specification, and operation of high-level military/civilian spec avionics and weapon system power and proximity sensor equipment systems. Produced ‘In-House’ Computer Based Training and designed process improvement strategies to enhance efficiency. Also required to work as a liaison with both engineering groups and contract project customers on high-level defense contracts.
Universal Avionics, Redmond, Washington 1/00 – 10/00, Technical Writer/Engineering Liaison:
Employed to design and produce an entire suite of Avionics Systems Operation, Validation, Installation, and Certification documentation to support a wide range of avionics technologies and products, which include FMSs, FPIDs, HSIs, TAWS, GPS Landing systems, etc. Required constant communication and interaction with engineering development and production (hardware and software teams), vendors, and end customers. Participated in process development and incorporation for hardware/software/documentation teams.
Matsushita Avionics, Bothell, Washington 8/99 – 1/00, Contract Technical Writer:
Produced product related Service Bulletins and Service Letters for Aircraft Customer’s In-Flight Entertainment Systems; documented technical difficulties and provided feedback and fixes to customer engineering. Incorporated process improvements and strategies within the group to increase efficiency. Performed hardware/software bench tear-down/installation/verification to incorporate SB and SL documentation.
Universal Avionics, Tucson, Arizona 2/98 – 8/99, Technical Writer/Engineering Liaison:
Employed to design and produce Operation/Installation/Repair Manuals for a variety of Avionics Related Systems, which include FMSs, GPS internal systems, SATCOM systems, TAWS systems, etc. Also worked ‘hands-on’ to technically verify, bench-test and flight-test experimental and in-production hardware/software systems for documentation purposes.
Intelligent Instrumentation Inc., Tucson, Arizona, 10/97 – 2/98, Contract Technical Writer
Employed to design and produce Installation and Operator manuals for signal conditioning (analog, digital, and Ethernet) equipment. Required to research and document system functionality, operating parameters and installation of various types of remotely operated machine sensor and data gathering equipment for engineering teams and ‘basic’ end-users.
Venture Plastics, Inc., California, 5/93 - 2/94, ISO-9000 Contract Quality Control Consultant:
Employed to design and produce a company Quality Control Manual to achieve ISO 9000 certification; Investigated and monitored all aspects of company operations to ensure accuracy in documentation and process requirements. Required to develop and document operational procedures and processes for main office, raw materials, engineering design/build, shipping/receiving, manufacturing, machine maintenance and repair, and quality control inspection, focusing on machine operation, safety, inspection and packaging procedures for each part produced. Inclusive in these duties was management and employee process and procedure training.
PRC Inc., California, 6/91 - 4/92, Technical Writer-Subject Matter Expert/Secret Clearance:
Employed to design and produce naval defense missile systems training/maintenance/repair manuals and documentation for the U.S. Navy Schools Command on a variety of Naval weapon systems; these included Instructor and Student manuals, lab training and OTJ worksheets. Also worked on weapon system training, procedures, processes, and requirements manuals.
General Electric Government Services, California, 8/90 - 6/91, Engineering Technician/Secret Clearance:
Employed as a Field Engineer/Weapon Systems Engineering Technician to perform system engineering, ORDALT, system upgrade and critical (military ops) repair on the NATO Seasparrow Surface to Air Missile System (NSSMS) aboard U.S. Naval vessels; performed operability and maintenance testing to ensure optimum performance of the systems; advised ship's personnel of system changes. Performed installation, experimentation, prototype testing, repair and maintenance of Tomahawk Cruise Missile Systems, Harpoon Missile Systems, ASROC, and Phalanx equipment at the Pt. Mugu, Calif. Surface Weapon Systems Engineering Facility (SWEF).
U.S. Navy, 6/85 - 6/89, Fire Control Technician (FT)/Secret Clearance:
Enlisted in the Navy under the EPICS program as a Fire Control Technician (FT) to perform maintenance, operation, and repair of the shipboard Mk 57 NATO Seasparrow Surface to Air Missile System (NSSMS). Attended naval training and earned an 1147 Naval Engineering Code (NEC) to qualify as a Weapon Systems Engineering Technician. Received numerous meritorious and appreciation awards in service. Received Honorable Discharge at end of enlistment.
Additional Experience and Certifications:
ISO 9000 series certification and documentation; Supported process development and implementation of ISO certification for development, design and build of manufactured products – 05/93 – Present
Government issued Secret Clearances in both Military and Civilian employment positions - 06/85 – 04/92
U.S. Navy Naval Engineering Code 1147 – Missile System Engineering Technician – 06/85 – 06/89
EPA certified refrigeration/air conditioning technician Type I and II – 6/95 - Present
Quality Assurance; Q/C, Q/A process development and quality control inspector – 6/81 – Present
References and additional Employment Experience provided upon request.