Service Engineer – Mobile
Aim to be associated with progressive
& growth-oriented organization that
gives scope to apply my talent & skills
with hard work & determination.
CONTACT/ PERSONAL DETAILS
DATE OF BIRTH: 12th Jun 1984
Leadership & management
Oral and written Communication
Time management skills
Team-Player & Interpersonal
Spouse name: Ra. Yogaalaksmi
Mother tongue: Tamil
Marital Status: Married
Languages: English & Tamil
MCB BUYGUD.COM Pvt Ltd
Senior Service Engineer (Jan ‘19 – Till Date)
MCB Buygud.com is the trusted platform for selling and repairing mobile phones, laptops and tablets online.
• Diagnose the defective phones and identify root cause of the problem.
• Ensure the components such as Sim cards, data cards and memory cards suit the model.
• Check certain different software downloaded on the cell phones are compatible with it.
• Repair the damages caused due to contact with water, heat and light.
• Eliminate errors of persistent failure of locking, hanging or slowing of the mobile phones.
• Remove the screen of the cell phone and replace with a new one.
TRAININGS AND CERTIFICATIONS
• Certified in Mobile Technology from March 2013 to May 2013 conducted by Jawaharlal Nehru National Youth Centre at LK TECH, Mount Road, Chennai
Global Gadget Care (Multi-brand service center)
Senior Service engineer (01 May 2017-30 Dec 2018)
BigFix E-care PVT LTD
Mobile Service Engineer (16 Sep 2016–30 April 2017) Vimas Intek (SONY AUTHORIZED SERVICE CENTRE)
Mobile Service Engineer (27 Feb 2015–15 Sep 2016)
LK Tech Institution
Mobile Service Engineer (Feb 2014–Feb 2015)
Poorvika Mobile Service PVT Ltd
Mobile Service Engineer (21 Aug 2013–Jan 2014)
• Identifying problem and solving it
• Come up with a new idea that improved things
• Been complimented by your supervisor or co-workers
• Increased revenue or sales for the company
• Saved money for the company
• Saved time for the company
• Contributed to good customer service
Vetri Vinayaka Polytechnic College of Engineering
2007 - 2010
Diploma in Electrical and Electronics Engineering under Bharathidasan university and scored aggregate of 63% Private School
Completed 10 Th standard and scored aggregate of 55.00%. DECLARATION
I hear by declare that all the information stated above are true & correct to my knowledge. Place: Chennai Signature: Rameshmaadhav VK