Faddy Hadad

** ******** ***, *******, ** *****, USA, Clifton, NJ, 07013 * 904-***-**** * adbuwm@r.postjobfree.com EDUCATION

NEW JERSEY INSTITUTE OF TECHNOLOGY

Newark, NJ

B.S. Information Technology – Network Security Specialization (December, 2019) WORK EXPERIENCE

MINDSHIFT, Newark, NJ

Customer engineer intern, May 2019 – August 2019

Worked full-time at a managed service provider (MSP). Deployed and maintained printers, Chromebooks, Chromebook carts, laptops, and iPads. Troubleshot and fixed client technology issues as they arose during on-site visits. Assisted with replacing & configuring faulty wireless access points, IP speakers, and IP phones. YUKODIT, Montclair, NJ

Coding Assistant, Feb 2019 – May 2019

Assisted kids with Python and HTML online coding tutorials. Developed outlines and objectives for lesson plans. Helped classes stay on topic and come up with creative solutions to problems. SHOPRITE, Little Falls, NJ

Cashier, Nov 2013 - Feb 2019

Answered customers' questions, and provided information on procedures or policies. Maintained clean and orderly checkout areas.

TECHFOX, Little Falls, NJ

IT Tech Support, Dec 2016 - May 2017

Answered user inquiries regarding computer software or hardware operation to resolve problems. Set up equipment for employee use, ensured proper installation of cables, operating systems, or appropriate software.

BERGEN COMMUNITY COLLEGE, Paramus, NJ

IT Intern, Jan 2016 - May 2016

Troubleshot and replaced faulty equipment in classrooms. Provided students & faculty with tech support over the phone and in-person. Helped with technical and login problems to visitors at the IT Help Desk. GRADUATION PROJECTS

Senior Capstone – To have a lights-out, remotely managed, 'private business cloud' that supports multiple, legally separate companies, in a single segmented environment, with the following high-level services: Email, VOIP, file sharing & synchronization, collaboration, and Windows RDP. Steam Mystery Theater - Self-hosted project for IT-491. My team worked with Google, Twitch, and Steam's APIs to integrate user profiles and their data from multiple websites. The project was an initiative to bring Steam friends to start zero hour-count games in their Steam library together. The users can view their friend's profiles, list games they own on Steam, and pick a new co-op game to play. As a project manager, I had to assemble my team based on our collective skills as students and coordinate tasks. In addition, I held reviews for completed assignments along with scheduling meetings.