R.Gopalakrishnan

Mobile : +91-984*******

Email : adbuvg@r.postjobfree.com

Objective:

To pursue a career in System Administrator where I can contribute my skills and abilities to prove my strength & performance in a challenging environment.

Employment:

Organization: Lionbridge Technologies Pvt Ltd., Chennai.

Designation: System Administrator,

Period: May 2012 – Till Date.

Roles:

Managing and maintaining Dell Server’s running with Windows 2008&2012

Managed Active Directory User accounts, network shares, and printing services.

Assigning Share and Security Permissions, Auditing Users Authentication and Resource access.

Demonstrated understanding of network concepts such as TCP/IP, DNS, DHCP configuration.

Remote support for other sites through SKYPE,MS-Teams,Screenconnect & RDP.

Microsoft TMG proxy server managed and maintained.

Monitoring usage and performance and troubleshooting server, software, and hardware issue

Installing, configuring and deploying new PCs & Servers

Responsible for applying security updates and patches on servers, desktops, and laptops.

Resolve IT Helpdesk tickets through SCCM queue accurately and timely manner.

Open Audit, E-Z Audit tools are using for software monitoring purpose.

Configuration Office365 MS-Teams and resolve the Outlook related issues, Troubleshooting & trouble fixing all end user related issues.

Installation and Configuration of Terminal Services for Remote Administration.

Managing and Maintaining of all servers, DELL switches management.

Monitoring all the servers using OpsManager Monitoring.

Maintaining Asset inventory and change management process for software request, Handling process-oriented documents in an Intranet site.

Configuration and monitoring Unifi AP.

Troubleshoot LAN/WIFI connectivity issue.

Installation and Troubleshooting Hardware Devices.

Coordinated work with other teams to implement solutions for client’s requirement.

Organization: Primero Knowledge solutions Pvt.Ltd, Chennai

Designation: Support Engineer.

Period: March 2011 – Jun 2012.

Environment: Windows XP/Vista/Windows 7, Windows 2003 Server

Roles:

Installation of Windows XP/Vista/Windows7.

Configuration of office and resolve the Outlook related issues.

Installation and Configuration of Terminal Services for Remote Administration.

Installation and Troubleshooting Hardware Devices and printers.

Troubleshooting & trouble fixing all end user related issues.

Monitoring and maintaining the system Performance and Tuning.

Maintain inventory and documentation of Technology Infrastructure.

Managing and maintaining LAN

Configuring VoIP phone devices

Installation and Troubleshooting Hardware Devices and printers

Organization: Vee Tech solutions

Designation: System Engineer.

Period : April 2010 – Mar-2011.

Environment: Windows Xp/Vista/Windows 7, Windows 2003 Server

Roles:

Installation of Windows Xp/Vista.

Configuration of Outlook and resolve the Outlook related issues.

Installation and Troubleshooting Hardware Devices and printers.

Troubleshooting & trouble fixing all end user related issues.

Monitoring and maintaining the system Performance and Tuning.

Maintain inventory and documentation

Managing and maintaining LAN

Educational Qualification:

B.B.A., from Periyar University in the year 2000 - 2003 in AVS College, Salem

Technical Skills

Operating Systems: Windows10 /Vista/Windows 7, Windows 2008/2012

Windows Admin: Active Directory Services, DNS DHCP

Tools: RDP, Team viewer, RAdmin,

Hardware: Assembling, Troubleshooting and Installation of S/Ws.

Networking: Maintenance of LAN and Troubleshooting.

Personal Details

Date of Birth : 29th Jan 1983

Fathers Name : K. Radhakrishnan

Marital Status : Single

Languages Known : English, Tamil,

Present Address : #201, Flat No:10A, 1St Main road, Devaraj Nagar Sholinganallur.

Permanent Address :#127/5 Indra nagar, near New Railway station Kanchipuram

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