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Engineering Customer Service

Location:
Bartlett, IL
Salary:
$16.00
Posted:
February 18, 2020

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Resume:

Neel Sheth

adbuc8@r.postjobfree.com 630-***-**** *02 E Green St, Champaign, IL 61820

Education

University of Illinois at Urbana-Champaign, Grainger College of Engineering May 2022 Bachelor of Science in Industrial Engineering GPA: 3.74/4.00 Minor: Business

Work Experience

Bankier Apartments Champaign, IL

Leasing Agent September 2019 - January 2019

● Interacted with prospective tenants to help answer any questions regarding 30+ apartment properties

● Processed lease contracts for future tenants and guided 15-20 minute apartment tours

● Organized office work with the leasing staff and responded to maintenance tasks as needed KFC/Taco Bell Bartlett, IL

Shift Supervisor (Manager) May 2016 - August 2019

● Provided excellent customer service assisting customers through the front counter and in the drive-thru during rush periods

● Granted responsibility of evening shifts where I supervised 5 to 6 employees in the work area

● Communicated professionally to customers and managed cash deposits/checks throughout shifts

● Trained and mentored new employees monthly to optimize performance in the work environment Leadership & Activities

Engineering Council Champaign, IL

Service Committee August 2018 - Present

● Oversaw service and philanthropic events for the student body of the University of Illinois Urbana-Champaign Grainger College of Engineering to increase student involvement on campus

● Design informational posters to help spread awareness of upcoming drives, fundraisers, and volunteer opportunities available to the engineering community

● Planned and coordinated successful “March Madness” fundraiser which raised around $150 for the Eastern Illinois Foodbank

Institute of Industrial and Systems Engineers (IISE) Champaign, IL Professional Events Committee August 2018 - Present

● Involved with a global organization that serves as a network for industrial and systems engineers to collaborate and share wisdom

● Attended several presentations with engineering firms to increase professionalism and gain networking experience in a wide range of fields that include manufacturing, development and consulting

● Schedule professional events such as resume critiques, program workshops and company presentations

Orange Krush Champaign, IL

Krush Captain October 2018 - April 2019

● Selected as 1 of 23 helpers to represent the University of Illinois basketball team in helping organize and improve the gameday experience for the student body

● Managed several game day duties such as wristbanding students as they entered the arena and provided a unique and entertaining game day experience with food, music, games, and raffle prizes Engineering Project

Project Lead The Way Bartlett, IL

Fidget to Focus October 2017 - May 2018

● Developed a product using AutoCAD software that would successfully enhance the effectiveness of learning for children with ADHD in the classroom

● Managed a six month long engineering project in a team of 4 that included researching the study habits of children as well as the benefits of having a tangible aid in the learning process that was then presented to a panel of 6 engineers at project-end Technical Skills

ABS 3D Printing, AutoCAD, Microsoft Programs (Excel, PowerPoint, Word), MATLAB, Python



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