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Desktop Support, NOC Technician

Location:
Houston, TX
Posted:
February 19, 2020

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Resume:

Tan Le

***** ****** **** **. *******, TX *****

713-***-****

adbu8h@r.postjobfree.com

OBJECTIVE

Always thrive to accomplish anything to help the company grow.

Believe in teamwork will gain better result.

Focus on self-improvement to advance in career further.

EDUCATION

EXPERIENCE

Lone Star College – Houston, TX (2015-2018).

Associate in Computer Networking Specialized Cisco.

Learnt collaboration and problem-solving skills through hands-on activities and network

simulations; both fundamental and advanced techniques of Cisco Networking

05/2019 to Present

Part-time PC Technician 2 • Lone Star College West Way Park

02/2018 to 09/2018

Waiter • Pho Long Restaurant

08/2015 to 02/2018

Student Assistant • Lone Star College Cy-Fair

As a PC Technician, I have helped many people to resolve their tech related problem such as computers, laptop, projector and A/V system. I have installed various software and hardware and troubleshooted issues via Active Directory, SCCM and SNOW ticketing system.

As a Waiter, I used to serve around 30 people a day and always made customers pleased.

As a Student Assistant, I used to help my supervisor in designing and printing out newsletters or handbills. I also helped other students in campus directions.

KEY SKILLS

CCNA Networking

Problem solving

PC Troubleshooting

Customer Service

Teamwork

Self-learning

Certification

CCNA – 2019 Achieved



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