Lab Technician

Brandon Olmos

Katy, Texas 281-***-**** ***************@*****.***

IT Troubleshooting Customer Relations Team Leadership

Professional Profile

Skilled IT Professional: Offering a CompTIA A+ Certification, exceptional problem solving ability, and four years of experience in a detail-oriented laboratory environment

Dedicated Employee: Adept at meeting goals, complying with policies, following complex instructions, and stepping in to provide assistance to others when needed

Team Player: Able to work efficiently with colleagues, providing mentorship or listening to advise to ensure customers receive superior service and projects are completed

Professional Development

Houston Community College

CompTIA A+ Certification (Completed February 2019)

Core Competencies

Microsoft Office Suite (Word, PowerPoint, Excel)

Microsoft Operating Systems – ASCII System – Logistics

Troubleshooting – Repair – Desktop Assembly – Hardware/Software

Work Experience

Terracon Consultants

Lab Technician 2015 – Present

Utilize top-notch attention to detail while pressure testing soil samples

Adhere to strict assignment guidelines for all testing operations, and meet all deadlines

Work extensively with different software for accurately testing the pressure of samples

Target

Team Member 2013 – 2015

Took on a multi-faceted role that included logistics and vendor/customer relations

Stepped in as a resource for the sales team, helping team members as required

Fulfilled online orders and utilized the PDA system to pull items from the backroom

Maintained a positive, professional, and attentive attitude while helping customers

Barnes & Noble College Bookstore

Store Associate 2013 – 2015

Answered phones while assisting a high-volume of customers on a daily basis

Helped customers find products by maintaining a thorough knowledge of the inventory

Made special orders for customers, packaged products, and used the ASCII system

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