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IT Asset Management, Supply Chain, Logistics, Business Analyst

Sunnyvale, CA
February 19, 2020

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Rick Anduiza

Sunnyvale, CA ***** 650-***-****

IT Asset Management Procurement Project Management Strategic Analysis / Planning Customer Service

Inventory Management Property Control Programs Quality Assurance High-Volume Billing / Accounting

Program Development / Implementation Database Management Issues Resolution Customer / Vendor Management

IATIAM Certified Asset Manager who expertly drives dynamic property control programs and inventory management initiatives to deliver strategic and quantitative results that align with a company’s mission, vision, and values, and who demonstrates proven experience with key server, RF, telecommunications, hardware, software, and peripherals.

Highly Accomplished IT Leader who synergistically leads multidisciplinary teams to attain goals to position businesses for optimal scalability and success, including leveraging talents to facilitate cost-effective purchasing, comprehensive maintenance, and seamless decommissioning decisions to consistently ensure a multi-industry competitive advantage.

Technical Summary

Platforms: Microsoft Windows (10 / Vista / XP / Legacy) Mac OS

Applications: Microsoft Office Suite Oracle Marval HP Asset Manager Ariba Administrator

Remedy Client Trace Ariba (ePro) Provance EDACS Programming

Professional Synopsis

NTT Data, Mt View, CA 11/19 – 02/20

Program Manager

Interviewed business software application owners, technical partners and senior management to identify existing controls that mitigated risks surrounding inadequate segregation of duties.

Performing analysis on day to day projects and forecasting

Managing test use cases for upgrades for releases on various devices and platforms

Monitoring progress, updating stakeholders, providing communication planning

Symantec Corporation, Mt View, CA 12/13 – 06/19

IT Asset Manager (Hardware/Software)

Developed ITAM Asset Management processes and Best Practices from initiation to completion in partnership with SMEs, including comprehensive project plans, documentation, measurements and communication

Maintained visibility into hardware inventory and re-disposition throughout the life cycle of hardware. Ensuring maximum savings and minimizing roll out costs while maintaining organizational efficiency and performance.

Managed software inventory, linking usage, licensing, renewals and documentation for software products

E-Waste project coordination, ensuring regulations are met, properly executed and documented

Performed Procurement, PO processing, vendor management, audits, customer service

Key Achievements:

Performed and participated in planning for deployment of $5M of hardware within 12month time frame to various datacenters globally.

Milestone Technologies (eBay, Inc.), San Jose, CA 04/12 – 12/13

IT Asset Manager

Strategically steered solutions-centric eBay Asset Management Lifecycle Department operations, including coordinating and leading all disposals and trade-in of server devices and networking gear, as well as efficiently obtaining revenue for disposal gear.

Continually collaborated with build, install, procurement, networking, and engineering teams.

Maintains asset control and inventory management process to track accountability, identification, location, maintenance, and life cycle status.

Developed, implemented and communicated policies and procedures for asset acquisition, security and protection, deployment, technology refresh and repurpose of hardware.

Rick Anduiza 650-***-**** Page Two

Key Achievements:

Consistently reduced opportunities for missing and lost hardware or data on devices.

Documented and / or revised current workflows improving disposal / trade-in processes.

Responsibly disposed of hardware exceeding ROI of $3+ million in revenue and trade-in credit.

Professional Synopsis (continued)

Apex Systems (Kaiser Permanente), Pleasanton, CA 03/11 – 04/12

Business Analyst

Leveraged broad scope of industry knowledge toward driving Kaiser Permanente Treasury Release Management and Server Software Compliance projects

Handling data analysis, process review, technical writing, and multi-level project coordination.

Concurrently served as Business Analyst and Process Control Developer while liaising among consultants, developers, and operations teams to support Treasury Release Program involving a reduction in buybacks.

Collaborated with IT asset management to remediate multi-systems data discrepancies.

Key Achievements:

Recognized as a major contributor for a brand-new “To Be” process manual.

Generated $1 million in savings within 9 months by creating new “off boarding collection of assets” process.

NASA Ames Research Center, Moffett Field, CA 08/95 – 03/11

Lockheed Martin, Moffett Field, CA

IT Asset Manager (2001 – 2011)

Led targeted decision-making in the coordination of all inventory, procurement, processing, and accountability initiatives for 4,000+ computer hardware, software, peripheral, and smartphone assets.

Directed all Refresh Hardware Deployment projects, redisposition of hardware, decommissioning process

Scheduling deployment to minimize workflow disruption. Managed database for asset accountability.

Preloaded software image on computer boxes

Key Achievements:

Led initial implementation for procurement, deployment, and tracking of 1,800+ computer asset installation.

Actively administered $4.2 million in annual billing to ensure accounting database accuracy.

Directed rollout of Windows 7 and Mac Snow Leopard for 2,000+ desktop and laptop computers.

Raytheon Technical Services, Moffett Field, CA

RF Manager Lead (1995 – 2001)

Played vital role in managing a large-scale RF Department, including maintaining Ericsson Trunking radio system operations and providing logistics support for the Emergency Communications Department.

Performed project management role, coordinating installs, vendor management and customer service

Performed installations for structured communications, vehicle radios and maintained comprehensive oversight of radio assets and repairing handheld units.

Key Achievements:

Skillfully managed all facets of an Emergency Communications Center relocation project.

Project led installation of Zetron interface communication module in NASA Ames dispatch center


National Radio Examiners

Master of Communications Technology (Certification program)

National Education Center

Associate of Applied Science in Electronics (AS Degree)

Professional Development

Certified Software Asset Manager (CSAM)

Certified IT Technology Asset Disposition (CITAD) Certification

Certified Hardware Asset Management Professional (CHAMP) Certification

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