Venkata Garimella CSM, UIPath Developer, ISTQB

Telephone: 647-***-****

E-mail: adbttw@r.postjobfree.com

CAREER PROFILE

A dynamic, competent and result driven software engineer with 11 years of client-facing experience, complex technology project management skills and expertise in the Testing & Automation, Information technology networking industry. Oversaw supervision on supporting operation & Testing. Implemented and evaluated staff training / certification programs and customer service technical audits. Recruited, interviewed, and hired employees. Acted as single point of contact for all software release, technical support and testing batch releases for India, APAC & EMEA. EXPERIENCE SUMMARY

• 10 Years of industry experience in the area of Manual Software Quality Assurance Analyst and Software Testing with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting and Tracking

• Expertise in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements. Well acquainted with all phases of SDLC and STLC

• Provided support to Business clients, participated in SIT, BAT, UAT testing activities, worked closely with Business Analysts and Developers

• Participated in daily Status meeting to provide testing progress updates

• Trained in Functional Automation Tool, Selenium Web driver for Automating Web Applications with TestNG framework

• Trained in identifying object locators and creating Page Factory for all the pages

• Trained in Designing the automation scripts using Selenium

• Experienced in Software Testing Life Cycle, Defect Life cycle, GUI Testing, Smoke Testing, System testing, Functional and Regression testing

• Strong in analysing Business and Functional Requirements, developing comprehensive Test Scenarios, Test Cases, Test Case Execution and Defect Tracking • Experience in Test Management tools like Xstudio, HP Quality Center,Service Now and Defect management tools, JIRA and Bugzilla

• Experienced in Back-End testing to ensure data consistency on front-end by writing and executing SQL queries

• Worked in a Premier Testing Team on several critical projects to build a strong knowledge base in the Financial Market,POS and Service Now

• Expertise in Understanding and Analyzing Test requirements, Tracking changes, and maintenance of test requirement. Well Acquainted with all phases of SDLC and STLC life cycle.

• Collaborating directly with software developers, business analysts, and project managers regarding to the business

• requirements and identify, analyze and track all defects through the Defect Life Cycle Model ensuring satisfactory

• resolution.

• online screen and content to software developers. Delivering thorough QA testing reports that determined product quality and release readiness.

• Achieved 98% local efficiency in testing and resolving the bugs in day to day builds.

• Successfully trained various programs and helped in maintain good competency levels.

• Implemented Scrum in day to day project and ensured daily stand up meeting and reviews happen for smooth roll of the project

SKILLS

• Strong written and verbal communication skills • Produce timely, efficient output during challenging assignments

• Ability to work in 24/7 shift environment • Dependable team player with strong soft skills & ability to drive

• Strong organizational skills and able to multi-task • Proactive in analyzing & reporting business opportunities

• Self-motivated, confident, & assertive • L&D-Reskilling, Cross skilling EMPLOYMENT EXPERIENCE

Test Manager, Delivery & L&D

Cigniti Technologies, Hyderabad, India April 2018 – Oct 2019

• Performing Regression Testing, Smoke Testing, Integration Testing, Sanity Testing, Cross Browser testing, System Integration Testing and Re-Testing

• Preparing Test Cases, and Executing Test Cases,Ensured service level agreements were met by maintaining the accuracy levels.

• Experience in Analyzing and developing architecture requirements design, process development, process mapping and training.

• Demonstrated consistent operational delivery excellence by building high skilled delivery team and developing excellent

• working relationship with Customer Account managers and appropriate business unit within the lifecycle..

• Demonstrated project management capabilities such as leadership, facilitation, Project planning & control.

• Performed daily stand up meetings and maintained transparency across the team and increased the productivity

• Demonstrated consistent operational delivery excellence by building high skilled delivery team and developing excellent working relationship with Customer Account managers and appropriate business unit within the lifecycle

• Acted as SPOC for all Testing new version stability& feature testing.

• Performing Qualitative and quantitative analysis on team's performance to meet the business objectives and presenting it to Senior Executives.

• Perform regular meetings to monitor progress and solve potential issues. Provide regular customer reporting (progress, schedule, and quality).

• Responding and answering technical support queries.

• Guided the team in performance tracking of associates. Conducted workshops for the Project in helping them identify the growth areas.

Client: Glaxo Smith Kline, Service Now

Environment: Excel, HP QC/ALM, Agile methodology, JIRA, Service Now PROD, Windows 10 Test Lead,

Synprosoft Pvt Ltd, Hyderabad Aug 2017-March 2018

• Participated in the Business Requirement Analysis with QA leads, Business Analysts and Project Managers to understand the business rules, functionality, process and requirements

• Prepared the Gap Analysis Document, Traceability Matrix, Consolidated Defect Sheet

• Verified requirements based on business rules and functional specifications, identified Test Data requirements • Involved in preparation of Test Scenarios, Test cases and Test data and executing them

• Performed system, regression, Adhoc, end to end testing for Terminals by creating the merchants, installing the terminals, taking the settlement files and processing batch files daily, getting reports based on schemes like VISA, MASTER, and RUPAY etc.

• Defect tracking: Discussing the defects with development team and logging the defects in JIRA and updating the Defects status according to the solution given by the developer

• Scheduled Status calls with onsite team to discuss the daily progress and issues

• Maintained the status reports and shared the consolidated report with the manager on daily basis •

• Prepared Design documentation and guided Development team on the same. Post development took care of testing the project deliverables from end to end. Shared Test report on weekly basis with the clients for smooth execution of the project.

• Handled daily and weekly calls with the clients and guided the project to successful closure.

• Performing Qualitative and quantitative analysis on team's performance to meet the business objectives and presenting it to Senior Executives.

Client: TTMS-Karnataka Government

Environment: Excel, HP QC/ALM, Agile, MS Word, JIRA, SQL, Terminals, Insight, Windows 7, 10 Sr. Software Engineer, Technical Trainer June 2011 – Aug 2017 Tech Mahindra Hyderabad, India.

• Provided remote technical support to field engineers and customer.

• Monitored the project work (activities, schedule, and risk).

• Created Traceability Matrix, Test Scenarios and Test cases after detail reviews of Business, Functional requirements and Use Cases

• Organized knowledge transfer session with the Business Analyst to understand the Requirements

• Incorporated both Positive and Negative scenarios in the Test Cases

• Performed Functionality, Regression, System Integration, End-to-End and Backend testing using Manual techniques

• Performed Retesting and Regression testing

• Involved in research, analysis and interpretation of product related information

• Performed Functional, Compatibility testing and Exploratory testing

• Involved in Defect reporting and tracking through Buganizer

• Worked closely with other functional teams (Development and Support) to ensure we have enough knowledge on new feature prior to performing testing

• Collaborated with Consumer Operations team to deliver bug free products to end users

• Performed a check into numbers for the actual reasons behind a sudden dip in quality or productivity levels and submitting the same to management and help the team to get over it

• Involved in development of manual testing scripts and used UAT and BAT.

• Involved in evaluation of logged bugs (P0, P1, P2, P3 and P4) and assign to stakeholders

• Generated test plans and test strategy documents

• Provided support to business clients, Participated in SIT, BAT, UAT testing activities, Worked closely with Business Analysts

• and Developers

• Trainer more than 1000 Associates with Testing and Automation as a part of new hire training

• Conducted Online classes for upskilling and cross skilling of the associated. Client: Scotia Bank

Environment: Chrome OS, Google spread sheets, Google Docs, SIT, BAT, UAT, Windows 7, 10, Neutron and Bugzilla Sr. Technical Associate

Dell International, Hyderabad, India May 2009-Sep 2010

• Establishment of small LAN setup various types of cables and systems Over telephone to US clients

• Installing of Both Client and Server Windows Operating Systems (Win 2000 Professional/Win Xp /Win 2003 Server/Win 2008 Server) using remote desktop.

• Handled training to new joining on various desktops and laptops.

• Handled the high-end gaming systems with risk management Software Engineer

Genpact India, Hyderabad, India March 2008-April 2009

• User accounts maintenance, managing resources with Security strategies using Active Directory Groups, Managing Group Policies using OU’s, Authentication mechanisms

• Cross Forest Trusts, Active Directory Access Protocol, Authoritative Restores etc.

• Installing and Configuring of DHCP and DNS for the local subnets

• Installing and Configuring of Web and FTP sites, implementing NAT and IPSec

• Patching and fixing loopholes of servers

• Upgrading NT4 to ADS 2000/2003/2008

• Implementation of VSS and taking shadows

• Installation of various Operating Systems (Windows 95/98, Windows NT 4.0, Windows 2000 professional, XP, 2000 server and server2003, Sun Solaris, Linux)

• Computer assembly, repair, OS- troubleshooting

• Installing and Configuring Local Customized Software’s. Training to users for the software. EDUCATION

Bachelor of Technology Engineering – Computer Science and Information Technology 2008 JNTU, Hyderabad, India

CERTIFICATIONS

• CSM-Certified Scrum Master • BPM (Project Management)

• ISTQB • UIPath Developer

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