Receptionist / Credit and collections

Connie Lee

Receptionist

Collinsville, AL *****

****************@***********.***

256-***-****

Can operate multiple telephone lines can do invoicing and statements Authorized to work in the US for any employer

Work Experience

Receptionist

Credit and Collections - Birmingham, AL

August 2000 to September 2014

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

• Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts

• Answer customer questions regarding problems with their accounts

• Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit

bureaus, or through the questioning of neighbors

• Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports

• Getting Information

• Documenting/Recording Information

• Communicating with Persons Outside Organization

• Making Decisions and Solving Problems

• Analyzing Data or Information

• Experience with: Microsoft Excel, Microsoft Office, Microsoft Outlook Education

Some college

Skills

• Scheduling

• Receptionist

• Filing

• Billing

Assessments

Receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_assignment/wk7gnhx-tvsvy4dk Customer Focus & Orientation — Proficient

August 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/vifplgrcvp88q-hx Accounting: Basic Principles — Familiar

August 2019

Preparing financial records according to federal policies. Full results: https://share.indeedassessments.com/share_assignment/3gfxbqgd-whxata4 Outside Sales — Proficient

August 2019

Actively listening and responding appropriately; performing common sales calculations. Full results: https://share.indeedassessments.com/share_assignment/g-yya9rhffzqs4dc Active Listening — Proficient

August 2019

Actively listening and appropriately responding in conversations. Full results: https://share.indeedassessments.com/share_assignment/u6qesl9ngmojzame Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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