Randy Hauser

Computer Operations Service Availability Management NOC

*** *. ******** ******

Chandler, Arizona 85224

602-***-****

adbtr5@r.postjobfree.com

EXPERIENCE

Albertsons, Deer Valley Az — Computer Operations (SRE), Network Support

December- 2004 – January 2020

Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for B2C and B2B applications. Split time between operations/on-call duties and developing systems and software that help increase site reliability and performance.

Visa, Foster City, Ca — Senior Network Engineer

August 1996 – April 2002

Responsible for setting up computer networks, maintaining them, and offering technical support to users. Design and test network infrastructure to support business traffic and associated applications.

TCF Bank Minneapolis, MN. — Network Systems Programmer

December 1993 – August 1996

Responsible for installing communication software, setting up communication protocols for applications, order and oversee installation of Telco trunks, configure Multiplexors and offering technical support to users. Plan Next Generation Open Network, test and implement in backstage office and ensure network continuity.

EDUCATION

Brainerd Technical College, Brainerd, MN — Electronics

August 1977 - October 1978

Augsburg College, Minneapolis — Mgmt. Information Sciences

August 1987 – June 1989.

SKILLS

Unix Administration Troubleshoot software and hardware relating to the system. Provide performance statistics for Memory, CPU, JVM’s and Heap usage. Setup File Rotate for application instances. Analyze Server capacity and business system applications for server and application performance.

Windows Administration: Troubleshoot software and hardware relating to the system. Monitor ASP.NET HTTP. Performance for customer facing applications. Utilize Power shell scripts and other software such a Puppet for repetitious tasks and troubleshooting. .

Network Engineering Implement network upgrade hardware and Software, troubleshoot Cisco Routers, Switch’s, Wireless, Unity Meraki, ASA and Checkpoint Firewalls, VPN performance and Vendor and B2B interfaces

System Resource Mgmt.

Monitoring and Automation Enterprise-Cloud –Hybrid Infrastructure and Business Systems. Leveraging Multiple Tool Sets from Mainframe, Middleware, Unix\Linux, Windows, VMWARE, Network, AZURE Portal and Private Cloud

Management Experience

Project Management

Coding Languages

Cobol, Assembler, Perl and

Python

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