Post Job Free

Resume

Sign in

Customer Service Pharmacy

Location:
Macomb, MO, 65702
Posted:
February 17, 2020

Contact this candidate

Resume:

SUMMARY

SKILLS

EXPERIENCE

SB STACEY BONIN

adbtpp@r.postjobfree.com / C: 586-***-****

Macomb, MI 48044

Demonstrated success in accurately and efficiently counting, bottling and dispensing medications. Adept at hiring, mentoring and motivating pharmacy staff to provide exceptional support to all customers. Strong interpersonal, communication and organizational skills.

Compounding abilities

Drug interaction understanding

Controlled drug logging

Sales skills

Pharmacist / CVS Health - Sterling Heights, MI 10/2003 - 12/2019 Monitored medication inventory levels and kept detailed documentation in company software. Updated procedures necessary for compounding, mixing, packaging and labeling medications. Analyzed prescribing trends to monitor patient compliance and prevent excessive usage. Educated pharmacy assistants on medication assistance, ordering and insurance issues. Advised patients on potential drug interactions and side effects, proper dose timing and medication storage. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Administered vaccines to immunize patients against communicable diseases. Counseled patients on appropriate use of over-the-counter and prescription medications. Checked patient orders against histories, assessed insurance coverage and counted out medicines. Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty. Maintained up-to-date understanding of insurance payment practices. Ordered supplies according to expected pharmacy needs. Delivered one-on-one counseling to instruct patients on medication instructions. Mentored pharmacy students completing practicums.

Trained [Number] new technicians to provide excellent customer service which resulted in [Number]% higher customer satisfaction scores.

Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.

Instructed individuals on the proper use of blood pressure monitors and other medical devices. Managed weekly schedules and requests for leave.

Dispensed medications after reviewing and interpreting prescriptions from healthcare providers. Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms. Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.

Recommended over-the-counter medications for patients after assessing symptoms. Pharmacist / F & M Pharmacy - Rochester Hills, MI 09/2002 - 09/2003 EDUCATION AND TRAINING

Advised patients on potential drug interactions and side effects, proper dose timing and medication storage. Analyzed prescribing trends to monitor patient compliance and prevent excessive usage. Educated pharmacy assistants on medication assistance, ordering and insurance issues. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Counseled patients on appropriate use of over-the-counter and prescription medications. Wayne State University - Detroit, MI 08/2002

Bachelor of Science: Pharmacy



Contact this candidate