Customer Service Medical Devices

SERGEY GLISIC

**** ******* ******, ** • 226-***-**** • *********@*****.*** • www.linkedin.com/in/sergey-glisic

SUMMARY OF QUALIFICATIONS

Troubleshooting Adept in applying engineering principles to maintain medical devices

Project Management Successfully led multiple projects ensuring strict deadlines were met

CMMS 2+ years of experience maintaining equipment database

Customer Service Refined skills through working with various customers, manufacturers, and vendors

Hands-On Extensive practical experience building and tuning medical equipment

Programming Excel, Python, C++

EXPERIENCE

Biomedical Engineering Internship May 2019

Windsor Regional Hospital Windsor, Ontario

Performed equipment calibrations, corrective, and preventative maintenance on a wide range of common devices; Infusion Pumps, Vital Sign Monitors, Fresenius Dialysis, Incubators, Ventilators, Gambro and Baxter ROs

Coordinated with technologists, representatives, technicians, and nurses to improve medical equipment logistics, efficiency, and life span

Integrated and promoted new record keeping and documentation practices to improve equipment maintenance

Research Assistant September 2019 – Present

St. Clair College Windsor, Ontario

Documented experiments on MEMs mass air flow sensors reducing error by 7% using bidirectional capabilities

Correlated human physiology and electronic fundamentals through C++ to improve precision in measurements

Incorporated 3D printing in project packaging to keep manufacturing costs low

Crew Leader August 2016-Present

Booster Juice Windsor, Ontario

Thrived in a team environment successfully coordinated 3+ employees on a consistent basis to reach production standards that complied with OHSA standards

Seek continuous improvement opportunities generating new ideas increasing customer satisfaction

Multiple commendations for high standards of service and enthusiasm

Student Ambassador March 2019-Present

OACETT Windsor, Ontario

Encouraged local students to further their technology profession through OACETT membership

Co-Presented at school events to crowds of 100+ to promote career advancements and networking opportunities

PROJECTS

Capstone Project

Anti-Wander System for Patients with Early signs of Dementia

Developed a project with peers with a goal to monitor patients with early stages of dementia or seat restrictions to minimize unauthorized wandering.

Soldered components to assemble ultrasonic sensor, programmed embedded chips, and radio transmitters onto one board keeping it under budget and compact

Programming

Tron Game

Co-created a Tron game in high school using python language to mimic a two-player snake game, with the objective to avoid running into your opponent while creating a backtrail wall that can eliminate the other player

EDUCATION

St. Clair College for Applied Arts & Technology September 2017- April 2020

Candidate for Advanced Diploma, Biomedical Engineering of Technology

Relevant courses: Biomedical Electronics, Anatomy, Biomedical Equipment

References Available Upon Request

Contact this candidate