Manager Construction
Resume:
RICHARD P. ROSS
**** ******** ****** 303-***-****
Louisville, CO 80027 adbtnc@r.postjobfree.com
SUMMARY
A seasoned Construction Professional, Master Craftsman and Mentor Extensive experience in all aspects of the residential and commercial building industry from foundation to finish work, dirt to doorbell. Major strengths in design, consultation, and project management. A productive, innovative individual who focuses on building synergies and strong partnerships with focus and vested interest and reward, fostering customer trust, and putting their needs first all while assuring quality workmanship. MAJOR STRENGTHS
• Client Relationships • QA/QC
• Personnel and Crew Management • Qualifying Contractor
• Mentoring/Training • Vendor and Subcontractor Synergies
• Business Development • Project Management
• Estimating • Luxury Casework & Cabinetry
PROFESSIONAL EXPERIENCE
PROPERTY CHECK Feb 2020 - Current
Site inspector, Project estimator
• Inspect properties in need of repairs
• Provide estimate for cost of repairs
• Oversee repairs and manage crews
• Stand on site rental inspections
PROPERTY CLAIMS SOLUTIONS, LLC – Littleton, CO
Quality Assurance Manager Nov 2018 – Feb 2020
• Hire, Manage and Schedule subcontracting crews
• Maintain quality customer relationships
• Train and ensure crews have the knowledge and support they need to succeed
• Created a system-wide process for trim restoration
• Complete project management for every customer contract from sale to completion
• Vet crews and their install process
• Provide pre-order verification to ensure all necessary materials have been measured, color- matched and that any proposed changes are agreed upon and code compliant 2
• Qualify for and Maintain professional licenses and building permits necessary per code compliance
Field Install Manager Nov 2017 – Nov 2018
• Managed the site installation and replacement of damaged materials
• Inspected sites for quality assurance of all work preformed
• Ensured cost containment to adhere to budget
• Provided training of service personnel on all products and procedures
• Qualified for and Maintained professional licenses and building permits necessary per code compliance
Field Supervisor Nov 2016 – Nov 2017
• Supervised projects during the install phase
• Documented project shortfalls and developed processes for improvement
• Oversaw all reconstruction projects
• Provided materials support and estimating
• Ensured on-site safety
• Qualified for and Maintained professional licenses necessary per code compliance LBC Builders, LLC – Residential and Commercial Builder Louisville, CO Sept 08 – Nov 16
Owner/Partner
• Negotiated general building contracts
• Provided onsite management of project
• Managed installation crews and customer relations
• Assured quality workmanship and conduct
• Trained crews and personnel
• Ensured 100% customer satisfaction
• Coordinated subcontractors and services
• High end homes and additions (outdoor living structures)
• TI work on commercial and industrial project
• TI work service station (Western Convenience)
• Cabinet and millwork
• Guided high-end custom product installation
Comfort Windows and Doors, Inc. – Denver, CO Nov 07 – Sept 08 Installation Manager
Service Coordinator
Accent Windows and Doors – Westminster, CO Aug 06 – Nov 07 3
Lead Installer
Leading Edge Construction - Residential Builder, Denver Metro, CO Sept 93 – Aug 06
• Frame and siding Contractor Lexa Homes – (Summer Set – Ranch Reserve)
• Framing Contractor Pulte Homes – (Anthem – Clover Basin – Orchard Creek)
• Framing Contractor David Weekly Homes- Deck Builder (Legacy Ridge/ Aspen Creek)
• Framing Contractor Ryland Homes (Country Club Estates – Aspen Grove – Wanaka Lake)
• Framing Contractor Lennar Homes (Broadlands- Legacy Heights)
• Framing Contractor Richmond Homes (Rock Creek)
• Custom Home Framing sub ITS Construction (Keewayden – Lakeshore – Nwiot) 4
TRAINING
U.S. Navy (Sea Bees) 1974 - 1978
• 4 years Active Duty, Naval Construction Battalion #3 Ventura County, California Carpenter’s Union 1973 – 1974 Job Corps Union Carpentry Training Program 1972 - 1973
• Graduated with Honors
EDUCATION
University of Phoenix, 2011-2013
Associate’s in Business
California Union Carpenter Local 805, 1972-1974
Apprentice program – Completed
Job Corp – Heber, AZ
Union carpentry Pre- Apprentice program
General Educational Development Diploma, 1972
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PROFESSIONAL REFERENCES
Kyle Vorachek, PCS - Sales Manager
Josh Hedlund, PCS - Director Multi-family
Jessica Kinney, PCS – Project Coordinator
Greg Ransom, PCS – Client
Mark Isham, PCS – Client
Bill Proctor, PCS – Client
Allen & Jacquelyn Duhon, PCS – Clients
Richard Page, PCS – Client
Sandra Zundric, PCS – Client
Arthur & Bonnie York, PCS – Client
Jeremy & Elissa Port, Aspen Blind Repair (Vendor Partner)
Henry Tucker, HT Plastering (Vendor Partner)
(303) 564 – 4964
Frank Satterly, Primeline Painting (Vendor Partner)
Ross & Connie Ballard, Alpine Home Services (Vendor Partner)
Bill Evers Evers Construction General Building contractor commercial
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REFERENCE LETTERS
To Whom It May Concern:
I am the owner of Alpine Home Services, LLC and personally have over 30 years in the residential construction field, the last ten years as the owner of my own company. I have had the privilege of working with Richard Ross for the past four years and I appreciate the opportunity to provide him with a professional reference. As a painting and repair subcontractor, I have worked closely with Richard on hundreds of window projects. I have found him to be knowledgeable and responsive. He communicates well with clients, subs, and with corporate to keep jobs moving along and to ensure everyone in the chain has clear information and expectations.
We wish Richard nothing but the best in his next endeavor and invite you to contact me if you have any questions or anything further you would like to discuss. Sincerely,
Ross Ballard, Owner
Alpine Home Services, LLC
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February 3, 2020
To whom it may concern,
I have had the pleasure of both personally managing and working alongside Richard Ross when we worked at PCS/Window Walk. As the Managing Partner of our Denver location I oversaw all aspects of our business operations including Richard’s role.
Richard shows a level of dedication that is rare, especially in the Denver marketplace where trustworthy, reliable, and dedicated employees are simply hard to come by. His background experience of a lifetime in the construction industry lent itself very well to his role as an installation supervisor. This experience gave him a level of knowledge and understanding of the construction process that was not only critical for the correct ordering and installation of our projects, but more importantly allowed him to use his ingenuity to create solutions to close out projects when challenging issues arose on-site. Richard is passionate about what he does and I never knew him to do something that wasn’t up to his personal standard, even if it meant that the project may take slightly longer, it meant the job would always get done right and the customer would always be satisfied. Communication is a strong-point for Richard. Our customers loved him, and he was always able to set realistic expectations with them and walk them through what can be a stressful and lengthy construction process. His always positive and gregarious demeanor always made him a favorite among his peers and made a wonderful impact on overall morale.
If presented with the opportunity, I would urge you to hire Richard. Sincerely,
Kyle A. Vorachek 952-***-**** adbtnc@r.postjobfree.com
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Date: February 3, 2020
Jay C. Burgan
9670 Twisted Pine
Drive Colorado Springs, CO 80908
RE: Richard Ross
To Whom it May Concern,
I am writing to recommend Richard Ross for an addition to your organization. Richard worked diligently on our home repair project for approximately a year. He managed contractor, supplier, installer, repair and manufacturer communications and logistics for 27 windows and 4 door sets. Without him I believe it would have taken 2 years. From my experience, Richard is honest, kind and easy to work with. He also has a tenacious element that strives to get things done. Based on our experience together, I can confidently recommend Richard for most anything in the window, door and contractor world.
Jay C. Burgan
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S.W.A.T. Window Cleaning <adbtnc@r.postjobfree.com> To whom it may concern,
Our company is named SWAT Window Cleaning and we have worked with Ricard Ross now for over 3 years whilst he was working for PCS.
Over the past three years we have thoroughly enjoyed working with Richard. Richard would contact us with plenty of lead time to schedule a job, he would give us details over the phone as well as provide us with elevation photos for a better understanding of the scope of the job. Richard initiated the sending of these elevation photos which was extremely helpful. He had an excellent relationship with all his customers and was extremely good about keeping the communication flowing through the customer, himself and our business.
He has also always been polite, professional and engaging and we have always been delighted when he makes contact.
We would be more than happy to provide extra details and examples if needed. Kind regards,
Jacqui Clark
Office Manager
S.W.A.T. Window Cleaning
PH: 720-***-****
EM: adbtnc@r.postjobfree.com
WS: www.SWATwindowcleaning.com
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Richard D. Paige
2 Red Tail Drive Highlands Ranch, CO 80126
Phone: 303-***-****
Email: adbtnc@r.postjobfree.com
February 3, 2020
To whom it may concern:
Richard Ross did a terrific job supervising a six-figure window replacement project on our home. Richard is highly knowledgeable in construction techniques and most importantly, is a man of high integrity. When an issue arises on a project that is perplexing to all, I much admire how Richard sticks persistently with the issue until everything is properly resolved. Additionally, Richard has great customer-facing skills. Having been a business owner myself, I am confident that Richard is the type of person you would be pleased to have represent your company. I highly recommend Richard Ross to any potential employers or clients. He would be a valuable addition to any construction management team. Sincerely,
Richard D. Paige
PS: You can contact be via email or phone to discuss further, if needed.
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