Customer Service Sec School

INDUMATHI.S

Mobile No: 984******* Emailid:*************@*****.*** Objective

To succeed in an environment of growth and excellence with the job that provides me satisfaction, self-development and helps me to achieve personal as well as Organization goals.

Education Qualifications

Bachelor Degree-B. E (CSE):

College : Tagore Engineering College, Rathanamangalam

CGPA : 7.57

Year : 2019

Higher Secondary (Computer science and Mathematics): School : St. Mary’s Girls Higher Sec School

Aggregate : 82%

Year : 2015

SSLC State board:

School : St. Mary’s Matriculation School

Aggregate : 89%

Year : 2013

Languages & Packages

Languages : C, C++, JAVA and HTML

Packages : Visual Studio 2010, SQL server.

Details of Project

Project : Efficiency prolongation in quick inland.

Language : C#, Asp.Net.

Packages : Visual studio 2010, SQL server 2008.

Professional Experience

Sutherland(August 2019-February 2020)

Customer consultant:

Analyze customer service requirement and inform of all available services.

Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.

Manage all customer issues and resolve all complaints effectively.

Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.

Conference & presentations

Presented paper about “Cyber Security” in ISTE National level conference

Presented paper about “Efficiency prolongation in quick inland” in ICECC International level conference

Extra-curricular Activities

Organized Symposium events as Coordinator.

In-Plant Training at ADHITYAA Info media Solutions.

Participated in debates and essay writing competitions and won prizes at college level.

Arranged few industrial visits as a part of academics.

Languages known

Tamil(read, write & speak)

English(read, write & speak)

Personal Details

Gender : Female

Hobbies : Listening music, cooking, playing.

Personal Qualities : Good listening and communicative

Skills, self-confidence, leadership quality.

Declaration

I hereby declare that the above furnished details are true to the best of my knowledge.

Place: Chennai yours truly

Date: (INDUMATHI.S)

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