Customer Service Training

JONALYN SALAZAR CARPIO

ADDRESS: *** *.******** **.*** ave.west Caloocan city

CONTACT NO. 094********

EMAIL ADD:. ******.*******@*****.***

AVAILABILITY: I can start for work as soon as possible.

OBJECTIVE

To continue my career with an organization that will utilize my administrative skills to benefit mutual growth and success.

WORK EXPERIENCE

Cherry Blossoms Hotel

Food Attendant

May,2013-November,2019

Palau Royal Resort

Oct,2010-Aug,2011

JOB DESCRIPTION

Hospitality in nature. To give excellence quality towards the guest. Complete the assigned duties and responsibilites and other task prior to the service. Knowledgeable about the flow of the service from greeting the guest to bidding farewell. Stocking the side stations. Help assist the dining supervisor in all other task to maintain and follow the prescribed F&B service standard.

EDUCATIONAL BACKGROUND

Education level: Bachelor's/College Degree

Course: Bachelor of Elementary Education

School: General de Jesus College

Date Graduated: March 2006

SKILL

I am hardworking, honest, responsible and flexible.Can get along with diverse kinds of people

Skirting, buffet setting, table setting, typing, computer literate.

TRAINING/SEMINAR

Food Handler Seminar

May 10,2011

Dorcas Ngiruchelbad

Palau Royal Resort

Emergency Response Training

Dec. 3,2010

Davao Volunteer Fire Brigade Inc.,

Palau Royal Resort

Six(6) Key Points of Service Standard and Costumer Relations Workshop

Oct. 21, 2007

Ms. Marilou Macabante and Mr. Darius Bugarin

Cherry Blossoms Hotel

Exceptional Customer Service for Competitive Advantage

Team Bennett

Cherry Blossoms Hotel

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