Front Office Assistant

Annie Fernandes

Secretary - Administrator - Front Office Executive

Mobile: +971**-*******

E-mail: *********@*****.***

PROFILE SYNOPSIS

Qualified and experienced Executive Secretary and Office Administrator with 10+ years of executive level work experience within diverse business organizations. Expertise in office management, providing secretarial support, managing complete office administration, purchase coordination, organizing-controlling-scheduling jobs and supporting senior managers. Capable to work in a pressurized environment and effectively prioritise job responsibilities in an efficient manner. A dedicated team player, who can bring to your business: additional professionalism, passion, productive ideas, enthusiasm, pleasant personality and out of the box thinking packed with practical work experience. Possess excellent correspondence, communication, inter personal, problem solving and administration skills.

EDUCATION

Bachelor of Commerce

1996

Diploma in Office Assistant & Office Automation

CAREER SNAPSHOT

Front Office Assistant (Temp.)

British Curriculum School-Dxb

Purchase Administrator / Co-ordinator(Temp.)

Sep 2011-Nov 2011

Jul 2007-Oct 2007

Dubai Natural Gas, United Arab Emirates

Front Office Executive

Sept 2001-Oct 2004

General Trading Co., Dubai, United Arab Emirates

Secretary for Business Center Department

2000-2001

Regent Hotel, Mumbai, India

Secretary

3 Months

Julep Marketing, Mumbai, India

Secretary and Sales

2 Years

D. I. Publications, Mumbai, India

Secretary and Sales

2 Years

Indian Homes, Mumbai, India

Secretary and sales

1 Year

Sonam Builders, Mumbai, India

PROVEN EXPERTISE

Administration

Main point of contact for all office based operations ensuring its smooth running.

Manage office and liaise with high net worth customers and liaise with internal departments.

Manage all the administrative management duties efficiently including correspondence, office communication and handling complete office and personnel matters.

Ensure over all smooth functioning of office in terms of handling day-to-day operations, reconciliation of bills, dealing with vendors, manage contracts-agreements and accounting.

Prepare confidential documents, tenders, quotations, reports, charts, etc.

Coordinate and plan for office services such as equipment, supplies, forms, disposal of assets and maintenance. Assemble data and prepare periodic reports and correspondence.

Annie Fernandes

Secretarial Functions

Perform a variety of executive support tasks that may be highly confidential and sensitive.

Research, compile, assimilate and prepare confidential and sensitive documents and brief the Senior Manager regarding the contents for approval.

Liaise between the management and subordinates or others, transmit directives, instructions and assignments and follow up on status of assignments.

Coordinate and facilitate calendar to arrange appointments, meetings and conferences.

Establish and maintain various filing and record management systems.

Prepare and distribute office norms and documents within the organization.

Front Office Duties

Greet persons visiting organization; determine purpose of visit and direct them to concern.

Transmit information / documents to clients, using computer, mail or facsimile machine.

Provide reminder service to the seniors and prepare their appointment schedules.

Hear and resolve complaints from walk in customers in the office.

Handle filling and control of incoming and outgoing faxes and e-mails.

Establish and maintain organize filing of records to facilitate quick retrieval.

Prepare and send enquiries for quotations and constant follow up with the same.

Generate BIT TABS and forward same with quotations from various vendors to dep’t heads.

Attend phone calls, take messages and forward the calls to the right person.

Operate telephone switchboard to answer, screen and forward calls, provide information, take messages and schedule appointments.

Effective coordination between General Manager and all departments.

Purchase Administration / Coordination

Develop and fax enquiries for relevant quotations to local / overseas vendors.

Post data to the system for updation stages and catalogue up to date procedures.

Upon the receipt of quotation, prepare BIT TABS and send to respective department heads.

Obtain the best price consistent with the quality, services and deliveries.

Knowledgeable with market & delivery status to access present & future material availability.

COURSE

Completed Communication Skill & Telephone Techniques training course from Nadia Institute, Dubai, UAE

IT SKILLS

Ms Office, Internet & E-mail applications

PERSONAL DETAILS

Nationality

:

Indian

Date of Birth

:

25th October 1974

Marital Status

:

Married

Visa Status

Visa Expiry Date

:

Husband’s Sponsorship

2021/10/15

Languages

:

English & Hindi

Reference

:

Available upon request

Contact this candidate