Curriculum Vitae of Feziwe Precious Mbantsa
**-*** ******* ****** ******, Mandela Park, Khayelitsha 7784 [065*******/081*******] ********@*****.***
SUMMARY
I’m a customer focused person, service-driven, energetic and adaptable. I wish to be part of a dynamic environment and looking atpersonal growth by harmonizing the organization goals with personal goals. I am seeking any opportunity with an ambitious and exciting company, where I can utilize my skills and experience and be challenged to push myself further.
PERSONAL INFORMATION
Date of Birth: 12/07/91 ID no: 910-***-**** 081
Gender : Female Race: Black
Citizen: South African Marital Status: Single
Home Language: Xhosa Other Language: English
Criminal Record: None Availability: Immediately
SCHOOL ATTENDED YEAR: 2009
Masiyile Senior Secondary School : Passed : Grade 12
Major subjects : English
: Xhosa
: Mathematical Literacy
: Life Orientation
: Tourism
: Life Sciences
COMPUTER YEAR January 2007-December 2007
: MS Office
: MS Excel
: Power Point
: Typing
: E-Mails
WORK EXPERIENCE
1. Amazon PERIOD: June 2018-January 2019
Customer Service Associate
I was working at call centre and gave customer excellent customer service. Deal with their complains and ensure that they are happy.
2. GAME STORE PERIOD: January 2011-January 2013
Cashier
I served Customer in a till, helped them to pay and make them felt at home so that they can came again.
3. RATHANGA JUNTION
Cashier
I welcomed customers with smile, gave them excellent customer service. Helped them to paid their food and beverage and wished them a good day.
ABILITIES & SKILLS
Active Listening
Creativity
Interpersonal
Customer Service
Good Communication
Public Speaking
Conflict Resolution
Critical thinking and problem solver
REFERENCE
1. MS CHRISTINE : Game store (131)
Contact Number : 021*******
Position : Front line Manager
2. MRS LAWREN : RATHANGA JUNCTION
Contact Number : 021*******
Position : Cashier Manager
3. MR KENNAN : AMAZON
Contact Number : 021*******
Position : Addmin