Customer Service Office
Resume:
AKENESE MILETA FETU
RANCHO CUCAMONGA, CA 91739
EMAIL: *********@*****.***
PHONE: 951-***-****
OBJECTIVES
Detail oriented, reliable, trustworthy, and extremely conscientious Customer Service/ Receptionist with 9 years of experience. I am a team player with a strong desire to apply my skills and experiences to a position that will add value and growth to my employer. I am committed to excellence and eager to learn new skills.
SKILLS
Proficient in Microsoft Excel, Microsoft Word, Customer Service, Office Administration
EXPERIENCE
Warehouse Associate: United Parcel Service: November 2019 - Now Loading packages, unloading boxes weight 70 and more, sorting out packages for each tote box or bags, bagging mail packages and labeling, sorting packages on inductees trays
Customer service/ Receptionist • Office of Catholic education • July 2006- January 2012
Serving the visitors by greeting, welcoming, and directing them appropriately, notifying the specific person of visitor arrival and maintaining the office and telecommunications system Managing incoming phone calls, scheduling appointments for the Superintendent Director and staff
Maintaining and monitoring logbook, receipt books, and daily collection payments
Preparing agendas for Principals and teachers meeting with the Director, preparing all teachers and staff orientations and retreats Customer Service/ Receptionist• Fa’asao Marist High School • February 2004 – June 2006
Greeting, welcoming the customers, staff and students with a warm, sincere, and helpful manner
Managed incoming phone calls inquiries and routes call accordingly Managing and log all visitors entering the school site and/or office Issuing daily collection receipts and preparing reports, recording attendance of absences and tardy for staff and students Preparing agendas for Principal and staff meetings, assisting staff and students help when requested
EDUCATION
CERTIFICATE OF COMPLETION• UNIVERSITY OF CALIFORNIA• EATING SMART-BEING ACTIVE• FEBRUARY 2015- APRIL 2015 CERTIFICATE OF COMPLETION• CUSTOMER SERVICE COURSE • MARCH 2005- JULY 2005• ASCC SMALL BUSINESS DEVELOPMENT CENTER
DIPLOMA• AUGUST 1997 – JUNE 2001• FA’ASAO MARIST HIGH SCHOOL
DIPLOMA• AUGUST 1988- MAY 1997• LUPELELE ELEMENTARY SCHOOL
REFERENCE
Sina Atafua
Resident Assistant
Glenview Assistance Living
1950 Calle Barcelona
Carlsbad, CA 92009
Bridget Avalos
UBER
Uber Driver
Moreno Valley
(951) 206- 2974
Leslie Auta
Mitsui Corporation
Quality Control/Checker
130 E Century Blvd,
Los Angeles, CA 90003
Contact this candidate