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Manager Customer Service

Location:
Winnipeg, MB, Canada
Posted:
February 15, 2020

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Resume:

Osarobo Gregson Igbe

Address, *** Wiltshire Bay, Winnipeg, Manitoba

Phone: 204-***-**** Email: adbsp9@r.postjobfree.com

Profile

Enthusiastic and meticulous administrative manager who is adaptable to all challenging situations that would increase productivity and financial base

Able to work well both in a team environment as well as using initiative that will generate client and employees satisfaction; able to work well under pressure and adhere to strict deadline

Energetic work attitude with strong organisational and communication skills

Relevant Skills and Abilities

Supervisory

Supervised administrative team members and ensure that daily office operations are performed in a seamless and efficient manner and this led to an outstanding performance by staffs who worked assiduously to bring out the best in them and the company cruised higher in terms of productivity.

Supervised the daily operations of the administrative department and staff members, hiring

Training and evaluating employee’s performance.

Administrative Skills

Managed office stock, prepared regular reports (e.g. expenses and office budgets) and organized company records resulting in transparency in the way things were done in and around the company.

Acted as point of contact for all employees, providing administrative support and managing their queries and this greatly boasted the moral of members of staff.

Coordinated facility management activities and provided reports on behalf of the department.

Leadership Skills

Responsible for research, planning, implementing new programs and protocols into the organization and overseeing the development of new products that would enhance service delivery; this led to the repositioning of the bank for better service delivery to its customers.

Oversaw projects and worked with team members to ensure that the project remains on schedule and helps determine the goals of the research project as well as research methods and other parameters.

Work Experience

Customer Service Representative October 2019 – December 2019

24-7 Intouch Winnipeg, Canada. Winnipeg, Canada

Administrative Manager 2011 – 2019

Royal Christy Resources Nigeria Ltd

Benin City, Nigeria

Admin Manager 2006-2011

Merry Masco Technical Company Ltd Abuja, Nigeria

Education and Training

BA International Studies and Diplomacy 2001

Ambrose Alli University Ekpoma, Nigeria

Diploma in Social Work 1998

Edo State University Ekpoma. Ekpoma,Nigeria.

REFERENCES

Available on request



Contact this candidate