Machine Operator Customer Service
Resume:
Michelle Spagnolo
Oshawa, ON
adbslv@r.postjobfree.com
Work Experience
ASSISTANT MANAGER
Eclipse Stores Inc - Peterborough, ON
November 2017 to January 2019
• Part of the management team overseeing daily operations of the store;
• Managed ecommerce division of store online sales;
• Hiring and training of new employees;
• Provided high quality customer service to diverse clientele; MANAGER
East Side Mario's - Greater Sudbury, ON
June 2016 to October 2016
• Managed front and back of house staff;
• Provided high quality customer support, booking parties and reservations and resolving customer complaints;
• Recruited, trained and motivated staff;
• Maintained high standards of health and safety as per restaurant standards;
• Performed administrative duties as required.
SUPERVISOR
Perkin's Restaurant - Greater Sudbury, ON
January 2016 to May 2016
• Supervise and direct front of house staff to ensure Perkin's customer service standards are met and maintained;
• Expedite all meals from the kitchen to ensure food quality and presentation; Ensure proper procedure is followed for closing, including full kitchen line check and clean-up of entire restaurant;
• Daily cash balancing, nightly audit reports, final deposits, and weekly inventory. ASSISTANT MANAGER
Sobey's Liquor Store - Calgary, AB
June 2015 to September 2015
• Daily/monthly accounting duties such as payroll, safe and till balancing and deposits;
• Supervising and directing multiple staff;
• Stock ordering, inventory and merchandising.
DAY SUPERVISOR
City Limits Liquor - Calgary, AB
October 2013 to April 2014
Daytime management of several employees, as well as participation in receiving and stocking product;
• Daily/monthly office duties such as payroll, till and safe balance, transfers and product inventory; Education
Certificate in Hotel and Restaurant Management
Durham College - Oshawa, ON
Certificate in Business Management
Durham College - Oshawa, ON
Additional Information
:
Have been a housekeeper/maintance for resorts in Alberta, have been a Machine Operator, for many different positions, as well as spot wielded, line work and assembled batteries at Everready Canada.
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