Insurance Office

ANNEICE PERRY

*************@*****.***

Phone Number: 312-***-****

Call Center Representative Skills

Willing to take on additional responsibilities and challenges

Displays excellent time management with high attention to detail

Computer literate: MS Office

Possess effective planning, organizational, communication, presentation and interpersonal skills

Work Experience

Insurance Verifier Caremark Northlake, IL

July 2018-December 2018

Process and record new insurance policies and claims

Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies

Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards

Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance

Call Center Agent BSwitft Chicago, IL

August 2018-October 2018

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

Check to ensure that appropriate changes were made to resolve customers’ problems

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Order Picker S&S Activewear Bolingbrook, IL

February 2017-March 2018

Complete order receipts

Obtain merchandise from bins or shelves

Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise

Team Assembler Julian Electric Westmont, IL

January 2017-February 2017

Package finished products and prepare them for shipment

Complete production reports to communicate team production level to management

Rotate through all the tasks required in a particular production process

Education

High School Diploma

Harling High School Chicago, IL

Vocational Certificate, Business Administration and Management, General

American Business Institute Chicago, IL

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