720-***-**** Denver, CO adbsk9@r.postjobfree.com

Jeremy M. Wallis

Computer geek at heart Passion for technology and building awesome infrastructure, with recognized successes in systems engineering and administration. Broad-based knowledge of new and existing technologies. Praised for exceptional design, documentation, implementation, and on-time completion & delivery of projects. A genuine team player with high energy, undeniable ethics, and a laid-back attitude. TECHNOLOGIES

● Operating Systems (Server and Workstation)- Linux (Debian, Ubuntu, CentOS, Redhat), OS X, Windows workstation, and Windows Server

● Virtual Systems and Platforms - VMWare (ESXi/vCenter), Proxmox, Xenserver, Citrix, VirtualBox, Amazon Web Services, and CDN platforms

● Software - Network monitoring and management (OpenNMS, Zenoss, Nagios, Puppet), various office programs, documentation systems, open source platforms, GIT, and LAMP

● Database and Scripting - MySQL, Postgresql, vpostgres, BASH, Shell, Python, and PHP

● Network - IP Protocols (SSH, SCP, AFS, NFS, SNMP, etc.), DNS/BIND, network and attached storage devices, VLANS, load balancers, firewalls, switches, server racks/cabling, WAPs, IPTV

● Hardware - Rack servers, blade servers, data storage and backup systems, RAID, TV and streaming media systems, QA and compatibility testing, cabling and wiring, mobile devices, and antennae PROFESSIONAL SUMMARY

VMware, Premier Senior Technical Support Engineer, Broomfield, CO, 2016–Present

● Support of Mission Critical, Health Care, and Premier Business customers with production-down situations and outages.

● Working with customers on investigations of root cause, research, architectural recommendations, as well as providing best practices for reliability.

Veterans Administration, Linux Administrator, Denver, CO, 2015–2016

● Recovered Node and restored Oracle appliance redundancy for critical 24/7 database.

● Assisted computer team in Audits and Server Room improvements above regular responsibilities AXS.TV, Systems Administrator, Denver, CO, 2015–2015

● Fully responsible for Uptime Software network management alerting and monitor system install, configuration, and implementation.

● Lead on shifting and rebuilding Linux Centos machines from physical servers to virtual machines on VMware ESXi6.

● Assisted in the re-architecture of network topology and implementation of both physical cabling and HP/Extreme switch configurations, to increase performance and reliability. bieMEDIA, Director of IT, Denver, CO, 2012–2015

● Teaching, managing, goal setting, budgeting, and instituting true methods and structures; i.e., Agile methodology, disaster recovery, network & system monitoring, documentation, and finalization to lost projects and tasks.

● Conducted upgrade of onsite systems to reflect AWS systems to a unified Ubuntu Linux platform.

● Completed migration of 100 TB Xserve to new onsite SAN, providing production and asset services.

● Instituted open source technologies: network monitoring, secure ftp for asset transfers, and administration programs.

● Implemented bash scripts to quickly scan for duplicate and expired assets to maximize data storage on large SAN.

● Directed development team in operations dealing with APIs from various vendors as well as the construction of HTML5 players configured for each company’s needs.

● Managed a team of five while also working alongside them. iBAHN, ETVi Operations Engineer, Denver, CO, 2011–2012

● Developed advanced user interface customization for presentations to potential new hotel ownership groups when given additional duties as ETVi operations engineer.

● Took lead in working with hotels/vendors to resolve problematic TV unit integration with the ETVi system.

● Implemented bash scripts to quickly make changes in all the multiple language files across the TV user interface. to reflect all of the multiple languages present.

iBAHN, Senior Systems Engineer, Denver, CO, 2009–2011

● Instrumental in design plan of production server infrastructure, using virtualized technologies to consolidate the current system into a greener and more powerful solution.

● Overhauled existing Altiris system to effectively manage 1,300+ all-in-one PCs located in hotels throughout the U.S.

● Single-handedly maintained entire production environment of 60+ servers servicing worldwide hotel Internet service, while short-staffed.

AMN Healthcare/Pharmacy Choice, Network/Desktop Administrator, Denver, CO, 2007–2009

● Network administration of two domains with 80+ workstations and 27 servers in both office and data center production environments, ensuring 99.9% uptime.

● Undertook responsibility for full technical assistance for online education program, building clustered servers using hardware load balancers to allow up to 500 students in one classroom with Adobe Connect.

● Identified how SSL certificates could be organized in a more efficient manner, resulting in 25% savings by moving to an enterprise account.

● Encouraged use of, researched, tested, and installed DFS with a new Dell SAN solution that increased performance and made file management more efficient for Web developers and SQL administrators.

● Recognized, by unanimous decision, as Employee of the Quarter in spring 2008, within first year of employment. STEVENS & SOLDWICH, Director of IT/Systems/Computer Consultant, Englewood, CO, 2005–2007

● Designed/implemented VLAN network with terminal server to allow secure access to QuickBooks Enterprise for each of 10 locations—result: greater efficiencies and less overhead for management group to administer.

● Researched/converted database from medical-management to Web-based system specific to Hearing Aid Company. Ensured HIPPA compliance, cut marketing costs, increased scheduling efficiencies, and improved client documentation.

HELP COMPUTERS, Establishing Partner/Lead Technician, Denver, CO, 2003–2005

● Coordinated and installed new Web-based point-of-sale system for upscale salon/day Spa Company; negotiated pricing with vendor that saved company 20%; trained in system and provided on-site first level of support at multiple locations.

● Performed full technical documentation for clients, in easy-to-use manual format, that ensured complete record of systems for future review.

GARY WILLIAMS ENERGY CORP., Senior Network Support Assistant, Denver, CO, 2000–2003

● Submitted proposal to initiate full corporate office rewire to Cat5e, upgraded server room with full uninterrupted power system (UPS); and upgraded to HP-managed switches, increasing the speed, performance, and uptime of the existing network.

● Led all desktop support, including implementation of Novell’s ZENworks, providing increased help desk workstation management, allowing remote control, updates, and fast workstation rollout. VENOCO, INC., Network Administrator, Denver, CO, 1998–1999

● Provided complete computer and network support for Denver and satellite offices of oil and gas exploration company.

● Established remote help desk to support corporate Santa Barbara, CA, location and Rock Springs, WY, location.

● Extended ability for better response time in troubleshooting user issues. TOM BROWN, INC., Assistant Network Administrator, Denver, CO, 1996–1998

● Assisted in developing plan to relocate two offices into one new downtown space; ensuring smooth transition for more than 100 employees.

EDUCATION & CERTIFICATIONS

● Network and System Administration, Denver Technical College, Denver, CO

● Microsoft Certified Systems Engineer (MCSE): Security 2003

● CompTIA A+®

● CompTIA Security+™

MILITARY SERVICE

Boatswain’s Mate Third Class, Surface Warfare, United States Navy, 1990–1994

● Veteran/Honorable Discharge

● Supervised crew of 25 as rig captain in charge of lift/launch operations (2nd most dangerous peacetime job).

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