MANUEL III M.
OCAÑA
Cisco Certified
Network Associate (CCNA)
PERSONAL PROFILE
A former collections and remedial management
professional looking to embark on a new career
in information technology. Accomplished
relevant IT skill courses through Massive Open
Online Courses (MOOC), passed and earned an
official Cisco Systems certification. Adaptable
and driven with strong work ethic and ability to
thrive in team-based or individually motivated
environment
SKILLS
Good knowledge of OSI & TCP/IP Model
LAN / WAN Implementation
Basic knowledge on Cybersecurity
Problem Solving
Active learning
Critical thinking
Maintenance and troubleshooting
Proactive and team player
Technical support
Ability to work on flexible schedules
Mobile: +639*********
E-mail: *****.*****@*****.***
LinkedIn: linkedin.com/in/mmocana03
Address: Novaliches, Quezon City
WORK HISTORY
Collections Assistant - Personal and Auto Loans
• Handled all different past due buckets (1-29 dpd, 30-59 dpd and 60-89 dpd) and some special accounts for debt collection negotiation and resolution
January 2008 - July 2014
PROFESSIONAL DEVELOPMENT
Cisco Networking Basics Specialization
Thru MOOC platform: Coursera
October 2019
Credential ID : N34WQB65SPDU
- A 5 course specialization training developed by the Cisco Networking Academy to introduce networking basics, protocols and architecture.
Cisco Certified Network Associate 200-125 Online
Training
MNET IT Solutions
September 2019 – December 2019
- a comprehensive online course to solidify network fundamentals in preparation for the CCNA Routing and Switching 200-125 certification exam.
Agency Coordinator - Personal and Auto Loans
• Managed external service partners to meet strategic and objective targets consistently, assisting them to develop comprehensive understanding of goals to achieve bank objectives
• Significant contribution in the increase of Auto Recovery productivity by 40-60% in a period of 6 months
August 2014 - August 2019
PHILIPPINE SAVINGS BANK (PSBANK)
Accounting Clerk
• Consolidated financial statements of Metrobank’s international branches for error detection and reporting purposes. November 2006 – January 2007
METROPOLITAN BANK AND TRUST COMPANY
(thru Staff Alliance, Inc)
ACADEMIC BACKGROUND
SAINT LOUIS UNIVERSITY
BS in Commerce - Financial Management, 2006
Baguio City, Philippines
TRAININGS & (WEB/SEM)INARS
AWS Builders Online Series
Webinar by: Amazon Web Services (AWS)
Webinar description: Introduction to cloud computing and basic usage of AWS platform, products and services.
January 22, 2020
Cyber Threat Hunt Training – Level 1
Webinar by: Active Countermeasures, Inc
Webinar description: 6 Hour Cyber Threat Hunt Training Course with Chris Brenton January 18, 2020
CHARACTER REFERENCES
Mr. Dennis O. Glorioso
Vice President HEAD – Collections and Remedial Management Division 4F PSBANK Center 777 Paseo de Roxas corner Sedeño St, Makati City, Philippines 1226
Ms. Babes P. Alvarez
Senior Manager Department Head – Agency Management Department 4F PSBANK Center 777 Paseo de Roxas corner Sedeño St, Makati City, Philippines 1226
Mr. Reyman I. Ilagan
Manager Unit Head – Agency Management Department 4F PSBANK Center 777 Paseo de Roxas corner Sedeño St, Makati City, Philippines 1226