Medical Customer Service
Resume:
RYAN JOSEPH F. OCSIO
***************@*****.***
OBJECTIVE
To pursue a career in the field of information technology that offers me an opportunity for my career growth.
To render necessary quality standards in customer services by insuring if better and well-managed through my work expertise, education, professionalism and being service oriented personnel. CAREER PROFILE
• Is willing to develop new skills and carry out other fields of interest
• Prioritized career and social relations
• Flexible, diligent, responsible, patient, hardworking, and dedicated
• Worked with less/no supervision.
• Experience working in corporate atmosphere
• Excellent communication and analytical kills
• Fast-learner and can work under pressure.
• Used skill to communicate directly with the client and gather details of requirement. SUMMARY OF SKILLS
Developing skills include development of network infrastructures and information technology projects.
Software: (Software literate) PHP, HTML, C#, Java Script, Audio and Video Editing, Macromedia Flash Animation, Photoshop
Hardware: Fundamentals of Hardware Interface (Troubleshooting), Computer Hardware Servicing Able to follow instruction and work efficiently on a given time and can able quickly adapt to new situation and system.
Driving: AT/MT
Database: MySQL
WORK EXPERIENCE
High - Precision Diagnostic - I.T Assistant (Nov 11 -2019 to Dec 27, 2019)
-Medical Mission Assigned /On Call Job
* Scan and Maintain patient / electronic medical records
* Perform other duties as assigned
* Assist applicants with ASC processing forms.
* Review immigration and biometrics documentation.
* Perform biometrics processing to include capturing electronic fingerprints, photographs, and signatures.
* Provide the highest level of customer service to all applicants.
* Track processing time for each applicant.
* Safeguard all documents.
* Perform additional administrative duties as needed. Columbia Technologies Inc – Technical Installer (July 15, 2019 to September 16, 2019)
-Hardware trouble shooting and Software trouble shooting
* Installing electrical or computer equipment such as flat-screen televisions, projectors, routers, desktop computers, laptops, and tablets
* Suggesting areas where equipment should be set up and where cords should be placed.
* Troubleshooting problems with existing equipment.
* Testing old and new installation connections.
* Providing customers with verbal and written operating instructions for new equipment.
* Maintaining equipment.
* Cleaning up after the job is complete.
* Recording and maintaining stock levels.
* Maintaining the work vehicle.
The Tint Mall - Admin Assistant (Feb 28, 2019 to May 3, 2019)
-Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
* Maintain polite and professional communication via phone, e-mail, and mail.
* Maintain System by Adding and Update Product Photos, Specification and others.
* Lay-out Primary logo / Signage’s of their Brand using Photoshop Adobe
* Inventory products / Reporting sales
The Tint Mall - On the Job Training (Nov 26, 2018 to Feb 28, 2019) Medical Center Trading Corporation - Inventory Specialist/ Medical Equipment Packer (January 13, 2014 to May 19, 2016)
* Fixing medical equipment as needed
* Packing medical supplies in boxes and to be shipped out Republic Flour Mills (RFM Corp.) – Warehouseman Helper (Feb 17, 2013 to Nov 11, 2013)
* Unloaded, sorted, and consolidated incoming deliveries from pallets
* Assisted lead man and electrician(s) with the delivery of supplies
* Cleaned warehouse grounds, and debris from various customer locations EDUCATIONAL BACKGROUND
College: Bachelor of Science in Information Technology STI College Quezon Avenue (2016 - 2019)
AWARDS:
Exemplary in Multimedia
Exemplary in Computer Hardware and Servicing
Exemplary in League of Information Technology Experts and Student PERSONAL DATA
Age: 28 years old
Date of Birth: April 21, 1991
Civil Status: Married
Place of Birth Cotabato City
Height 5’9
Weight 92 kg
Religion Catholic
SEMINARS/WORKSHOPS/CONFERENCES ATTENDED
• Creative Session on Multimedia
• Web Database Security and PHP
• Employment Preparation Seminar
• LEAD Intensive (Leading in Excellence to Achieve Development) CHARACTER REFERENCES
Ms. Ellen D. Constantino
Medic Representative
Medical Center Trading Corporation
Mr.Neil Martin S. Maraneta
IT Program Head
STI College Quezon Avenue
Ms. Alma Aquino Combalicer
HR Officer
STI College Quezon Avenue
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Ryan Joseph F. Ocsio
Applicant
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