Mona Hemida
Address:
Qatar, Doha
Email Address: ************@*****.***
Mobile Phone Number: 009**********
Personal Details
Date of Birth: 21 Sep. 1985
Nationality: Egyptian
Marital Status: Married
Education: Faculty of Applied Arts (respect: very Good with Honors) Gender: Female
Training Course: Call Center & Customer services
Personal Profile
I have been using computers for almost 10 years and I have gained are excellent knowledge in all areas of design, computers and the internet .i am about the industry.
Career Objective
To be part of a highly creative team of creative and to improve my professional experience and skills in visual filed in order to give back the expected results and contribute to the success of the team.im always looking for self –improvement and I’m willing to experiment new possibilities of expressing myself through any visual process
Work History
Apr.2015Up to Now
Call Center Agent at Hamad Medical Corporation Qatar, Doha Duties :
1- Obtains client information by answering telephone calls; interviewing clients; verifying information.
2- Determines eligibility by comparing client information to requirements. 3- Establishes policies by entering client information; confirming pricing. 4- Informs clients by explaining procedures; answering questions; providing information.
5- Maintains communication equipment by reporting problems. 6- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
7- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
8- Accomplishes sales and organization mission by completing related results as needed.
Apr.2011Up to Mar. 2015
Sergeant Major at Egyptian Ministry of Culture Egypt, Cairo Duties :
1 - Control of technological and technical specifications of the announcement, fixed and mobile, and printed and stereotactic
2 - application of the rules of planning advertising campaigns and study the requirements of the market
3 - monitor the physiological and psychological aspects of advertising and their impact on the receiver
4 - Achieving the relationship between the visual and auditory stimuli and semantic colorimetric
5 - the study of creative thinking to design advertising and advertising campaigns 6 - Taking into account the environmental dimension in the design of advertising products
7 - the link between psychological theories and psychology and their impact on advertising practices
8 - Application of the theory of female students in the implementation of projects 9 - designing and crafting sentences and construction mathematically 10 - Control of the use of different techniques in the implementation of the processors of ideas ad bilateral or trilateral dimension
11 - Control of the design and coordination of display windows 12 - Design Review figures bilateral or trilateral dimension in advertising and animation
Career Level
Career Level: Management (Manager/Director of Staff) Notice Period to Work: 1 month or less
Skills
Skill Skill Level Years of Experience Last Used
Windows & Office tools Expert More than 5 years 1 month or less Web programming &
development
Expert More than 2 years 1 month or less
Languages
Language Skill Level Years of Experience Last Used English Expert More than 5 years 1 month or less
Arabic Expert More than 20 years 1 month or less
Personal Skills
- Effective Communication.
- Dealing with people in a direct manner.
- Achieving results.
- Working under pressure.
- Hard worker.
- Ability of working individually or within a team.
- Eager for all of works supported to me.
- Motivated with all project team.