https://www.linkedin.com/in/sakshiseth/

System Engineer Trainee

Infosys Technologies Ltd, Mysore, Mar 2011 – Sep 2011

Undergone 6 months training and gained expertise in various software languages, Business etiquettes and Project Lifecycle

IT Manager – IT Change Manager

Orange Business Services, Gurgaon, Jul 2019 – Present

Conducts Change Management Service Reviews forum to review overall Change Management performance with both Change Management system customers and actors

Enhance the deployment process adhering to devops methodology to ensure that quality code without bugs is rolled out in a continuous manner, and that it does not negatively impact app performance

To monitoring the effectiveness of the change management process and make recommendations for improvement

Manage the governance of the life cycle of changes and make sure that only authorized changes are implemented

Responsible for communicating and implementing the overall direction and management of the Change Management Process

Responsible for Establishing Agile Change Process

Responsible for Project Lifecycle Implementation

Collect and analyze user feedback, rapidly act on it before users start to complain at a broad scale

Act as a process consultant for applications to help implement Devops methodology

Responsible for continually updating and managing the change management portal for organization

CORE COMPETENCIES

IT & Business Operations Oversight

Project Management

Global Change Management

Business Process Outsourcing

Transition

Client Relations

Best Practices and Process Efficiencies

Strategic Planning and Analysis

Leadership and Team Building

Devops methodology foundation

Agile and Scrum methodology foundation

IT Manager with 7+ years of comprehensive knowledge of project management, change management process, and project re-engineering process. Possess a B.Tech in Information Technology. Agile Practitioner aiming to leverage considerable experience and efficiency expertise into program manager role.

Certified ScrumMaster

ITIL v3 foundation level 2011

Problem Solving And Decision Making

Kubernetes Basics Training

CERTIFICATIONS & AWARDS

B. Tech / Info. Tech.

Maharshi Dayanand University, Rohtak

2006 - 2010

EDUCATION

EXPERIENCE

RESUME OBJECTIVE

Email: adbs8h@r.postjobfree.com

Phone: +918*********

Address: 274 Pocket – D, Mayur Vihar Phase – II, Delhi -110091

CONTACT

SAKSHI

IT Manager

Contact this candidate