MARIA CLARISSA C. RACELA
Unit **** Avida Centera Tower 3,
Brgy. Highway Hills, Mandaluyong City,
Metro Manila
adbrxc@r.postjobfree.com
JOB EXPERIENCE
Database Marketing Analyst
Metrobankcard Corporation
September 13, 2013 - Present
Generates call disposition reports of BPO data for program analysis.
Automated collections reports for less turn-around time and less manual adjustments in the program.
Took part in the conversion of reports to adhere in the new system requirements by the company.
Delivers monthly, daily and quarterly reports in a timely manner for the users to have ample time to review and make sound decisions.
Fulfills adhoc requests filed by other business units, this includes list extraction and reports generation.
Supports marketing department in communication of promos up to fulfillment of promos of qualified customers.
Leads in the automation of SMS request to centralize the program of all the SMS requests.
Provide the business with process information for informed decision making.
Closely working with Marketing for targeted promotional launches and post program reviews.
Generates inputs and performs validation for the various incentive schemes of the bank.
Develops SAS programs as support for various units in the bank. Conduct User Acceptance Testing for various business improvement projects being implemented.
As Business Operating Risk Champion of the Unit, was tasked to handle documentation, assessment and testing, and reporting of risk that may arise from the Unit's day-to-day functions.
Risk Analyst
Citibank NA
April 10, 2011 – September 13, 2013
Responsible for datamart generation used by different units as main source table for reports.
Responsible for generation of monthly and quarterly reports – Portfolio Quality Review, Credit Indicator Report and Capital Adequacy Report
Senior Associate Consultant
Acquire Computer & Communications Inc.
May 2, 2011 – April 10, 2012
Responsible for development, testing, and debugging application code / system with direction from the senior members of the project team.
Develops SAS code & enhancements based on user requirements.
Senior Credit Risk Analytics Associate
Chinabank Savings, Inc.
September 2010 – April 28, 2011
Credit Risk Analytics Associate
Chinabank Savings, Inc.
November 2008 – September 2010
Data management and analysis
Prepares and checks encoded data for each Credit Scoring Model.
Performs initial statistical analysis on each Credit Scoring Model through standard, descriptive
and inferential statistical methods as needed.
Ensures integrity of modeling data from extraction, processing, storage, manipulation to analysis.
Model Design and Statistical Analysis
Participates in decisions on model design, data collection, data analysis and methodology.
Works with superiors to develop statistical analyses that address proposed modeling
requirements.
Presents and assess alternative statistical methods with superiors and associates.
Intelligence Systems
Design and development
Provides user’s specifications to the programmer.
Prepares, designs and creates, supported with consultations, a detailed blueprint of the Loan
Origination System core and enhancement modules with a specific plan for the system
development including the documentation of user requirements, screens and flowcharts.
System Functionality Check
Checks system compliance with the user specifications.
Ensures that the system is functionally free from defects before implementation.
Designs and executes test scenarios to explore system capabilities and limits.
Research Assistant
Synovate Market Research Inc.
May – October 2008
Gain clear understanding of the research process (i.e. how to execute quantitative projects)
Establish self as main or secondary contact for projects handled
Establish good informal relationship in and out of the office
Develop strong project management skills
Always on top of projects handled (knows status at any given time)
EDUCATION
COLLEGE: B.S. Statistics
University of the Philippines-Diliman
Diliman, Quezon City
June 2003 - April 2008
HIGH SCHOOL: Pedro Guevara Memorial National High School
Santa Cruz, Laguna
June 1999 – March 2003
PERSONAL BACKGROUND
Born on November 11, 1986 on Pagsanjan, Laguna. Knowledgeable in Microsoft Word, Excel, Powerpoint Visual Basic, SAS Base, SAS Enterprise Guide. Interests include bowling, billiards and swimming. Team player, self-motivated, service and goal oriented.