Manager Engineer

Richard S Valenza

**** ******* ***** ******* **. 94519 * 415-***-**** * adbrwl@r.postjobfree.com

Career Profile

Batch Processing and Monitoring Manager with 7 years’ experience implementing Information Technology in the retail sectors. By understand our business partners needs we can plan our work for the future and saves time down. By using this approach only small updates are needed. I believe in making processes as simple as possible by using modular/function that can be simply updated as needed.

Core competencies include Project Management, Team Management: Coaching, mentoring, and staff development, Risk Management, Forecasting, Quality Assurance Testing, Problem Solving, Root Cause Analyst, BMC Control-M Management, Relationship Building. Reporting,

Vendor Management, Audit Compliance and with Apple, Linux, and Windows Support.

Macy’s Inc / Dotcom 2007 – Present

Operations Manager 2013 – 2020

My team managed all batch processing for Macys Inc using BMC's Control-M. Team consisted of two administrators and four Job schedules. Worked developer and support teams to schedule their batch processing needs weather it’s on premise or in the cloud for both mainframe and distributed systems.

We supported 8,000+ jobs in our production environment and supported our IBM managed systems (mainframe and distributed) from an administrative prospective. Many of these jobs managed are used to process data feeds to and from external vendors and among different Macy’s applications to include Macys.com. Successfully consulate our east and west Control-M environments and teams. Saving man hour for our developer and support staff by not needing to create jobs to trigger workflows between systems. Worked with our Linux Team to implement automate server patching schedules within Control-M, this cut down on our Linux team manual server patching efforts.

Supported Splunk and HP Monitoring Tools, Omi, BPM, BSM and SiteScope. Team consisted of three administrators. When ask to take on this role, tool sets where not in a stable state. Worked with team and other groups to stabilize infrastructure and software architecture to bring them into a stable state.

Operations Management Lead 2011 – 20013

Was reasonable for onboarding BMC Control-M Workload Manager. Hired a Control-m Administrator and Job Scheduler bring the staff to five. Macys.com ETL process was the first job scheduler implemented and is still in use today.

Operations Lead Engineer 2008 - 2011

Hired two engineers to help with Macys.com ETL process. Created menus driven processes to control the ELT process as we did not have a job scheduling tool. This ensured that everyone was processing data correctly.

Operations Engineer 2007

Hired to run the nightly ETL process to refresh Macys.com and other backend systems. This was a manual process. Automated the process by using Linux, MAC, Windows scripting and Perl Programing, was also reasonable for fixing data load issues and work with business analyst and support staff to update the data in their systems.

The Clorox Company 2000 – 2007

Associate Manager 2006 – 2007

Managed career development and personnel scheduling. supervised and managed all shift activities and personnel. Ensure daily activities ware completed on time. Managed the Command Center for Network and Batch processing. Represent the Command Center in Change Management Review meetings and communicate impact of changes to the board and the Command Center staff. Develop and maintain department procedures and training of staff. Demonstrated clear understanding of escalation procedures for production applications, systems and network connections.

Lead Production Control Analyst 2002 – 2006

Understood the impact of application batch job failures to the business and able to provide ETA for critical systems. Ensured change and incident tickets were completed/resolved in a timely manner. Fixed failed jobs for both mainframe and distributed systems. Was key in the successful transitions to BMC Control-M scheduler for both Mainframe and Distributed systems. My hours were the start of nightly batch to it successful completion, this would start on swing and end sometime on day shift.

Lead Computer Operator 2000 – 2002

Monitored mainframe and midrange jobs and equipment operations. Monitored and troubleshooting network transmission connection, equipment, servers using IBM Tivoli and other tools to ensure successful data transfers.

EDUCATION

City College of San Francisco: Computer Science, Systems Analysis, Telecommunications, IBM MVS / JCL, COBOL Program, Unix admin and Scripting, and Computer Data Processing.

California State University (East Bay): Decision Making, and Problem-Solving

Computer Learning Center San Francisco: Computer Operations

Exceed Education San Francisco: Beginning Unix and Sun Unix Essentials.

Diamond Leadership Institute: Management Training

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