Data Analyst Customer Service
Resume:
Kyle Ejsmont
System Analyst
Phila, PA 19123
adbrnx@r.postjobfree.com
Overview
I am seeking employment as a System or Data Analyst at a fast-paced company with opportunities for growth and development. My passion is to take on new challenges daily and engineer data-driven solutions for each one while manufacturing positive, lasting relationships with co-workers and clients.
Education
Pennsylvania State University. State College, PA - Bachelor of Science, Mathematics
August 2010 - December 2014
●Eberly College of Science – Focus in System Analysis and Information Sciences and Technology
Experience
Encoda, LLC. Blue Bell, PA - System Analyst
October 2017 - Jan 2019
●Monitors the network and infrastructure for all clients using the Encoda web platform and provides real-time solutions for issues that arise
●Assists clients in their revenue cycle by providing analysis for claim rejections, working with insurance companies to expedite the handling of x12 issues, and identifying issues with claim files via SQL and Linux
●Identifies deficiencies and technical issues across the internal Encoda infrastructure and provides insight into how the user experience could be improved
QSI NextGen Healthcare. Horsham, PA - Ancillary Generalist II
May 2015 - February 2017
●Provided quality client support to assess any and all client needs with regards to several distinct NextGen products and applications
●Connected with clients via email, telephone, and webex conferences to ensure satisfaction and understanding of the product(s)
EnergyX Productions. Washington Crossing, PA - Project Manager
June 2012 - Present (Part-time/Contract)
●Responsible for the end-to-end logistics of events from planning to execution
●Worked with clients, bands, vendors, and promoters to assess the needs of each event and executed them to specification
●Constructed, assembled, and maintained each event space until completion
●Assisted in or facilitated all audio, visual, hospitality, and customer service needs to ensure event satisfaction of the highest quality
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