CELESTE DAMMEN
*******.******@*****.*** DALLAS TEXAS M· 571-***-****
PROJECT MANAGER PROFILE
Over 20 years in Global HR Systems (SAP HCM and SuccessFactors), strategy and operations, providing exemplary design and execution of service contracts to enterprise clients, monitoring team performance and activity while generating over $ 1--10MM in annual revenue.
EXPERTISE
Project Management
Leadership, planning and execution skills
Cost reduction and containment
Revenue Generation
Financial Accountability
Resource Administration
SAP HCM
SAP SuccessFactors
Change Management
CRM-Sugar
Digital Communications
Employee Experience
EXPERIENCE
Global SuccessFactors Project Manager, Presence of IT Dec 2019—Present
Deloitte acquired Presence of IT
Continue to Manage current customers and close out Presence of IT accounts
Global SuccessFactors Project Manager, Presence of IT Sept 2014—Dec 2019
Managed 2-3 global SuccessFactors projects simultaneously, generating 1.2-2MM annually
Delivered full life cycle 8 SuccessFactors implementations for SAP, Rich Products, Owens Corning, Henniges, Sun Communities, Schindler, Analog Devices, Orano and Framatone
Monitored project margins to meet or exceed SOW expectations by 2-12% continuously
Negotiated change orders ranging from 8,000 to 135,000
Partnered with pre-sales team to design implementation roadmaps and negotiate final SOW to ensure proper resource allocation and project health
Successfully transitioned 4 clients to managed services support contracts generating continued revenue ranging from 20,000 to 100,000 in annual revenue
Obtained high profile customer satisfaction rating with semi-annual surveys
Designed and led the execution of ECP parallel testing strategy
Created and managed a methodology team to build consistent templates for all PMs and SF modules
Global SAP HCM, Dallas TX Fossil-retail July 2012—Sept 2014
Created a three-year road map for the implementation and expansion of global HR, to support 18,000 employees
Implemented OM, PA, self-service, onboarding, CATS, Kenexa and extended SAP payroll.
Globally staffed a team of 8 to build and maintain the new HR and Payroll System.
Integrated employee data with sub systems security, SSO, BI, retail, Kenexa
Director, 100% travel Tier One Consulting Aug 1999—June 2012
Managed large complex SAP HCM projects ranging 8-30MM with 5-80 consultants.
Delivered full life cycle 6 SAP HCM for companies such as Capsugel, United Nations, Swagelok, Becton Dickinson, State of PA, Purdue University, VoiceStream, Westinghouse, Lockheed Martin
Capitalized on enterprise client experience to create four strategic plans for 40,000-300,000 employee organizations Northrup Grumman, State of California, Swagelok and Office Max.
Designed and communicated project visions to all levels of the team.
Negotiated change requests and cure notices with Senior Executives up 16MM.
Oversaw the design and implementation of a shared service center, 45 employees.
Conducted performance reviews and development plans for Managers and Sr. Managers.
Created knowledge forums by functional module for learning and development.
EDUCATION
Master Degree in Human Resource Administration, American University 1998
Bachelor Degree in Business, Mount Vernon University 1993
DATES OF EMPLOYMENT
Deloitte December 2019-Present
Presence of IT September 2014-December 2019 (acquired by Deloitte in 2019)
Fossil Inc July 2012-September 2014
Pwc January 2011-July 2012
Contractor February 2010-November 2010
Deloitte May 2009-February 2010
BearingPoint December 1999-May 2009 (KPMG sold consulting practice in 2000, acquired by
Deloitte in 2009)
Lockheed Martin August 1995-December 1999