Customer Service Sales
Resume:
Tajreen Ariz
** ******** ***** ****, ********, ON
L6Y 0S5
Phone #: 647-***-****
*********@*****.***
SKILLS
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Access)
Highly proficient in data analysis and data research
Self-directed learner
Strong interpersonal and customer service skills
Solid organizational skills with high level of attention to detail
Excellent communication skills; fluent in English, Urdu, Hindi, Punjabi
Great at multi-tasking and problem solving
Capable of working independently and as a team player
Highly flexible and open to feedback
EDUCATION
Bachelor of Business Administration –SZABIST, Karachi, Pakistan 2017-2018
Related Courses: Finance, Marketing, Consumer Behaviour, Organizational Behaviour, Business Communications, and Negotiation
Advanced Diploma in Business Administration – Humber College, Etobicoke, ON 2019-2022
Related courses: Marketing, PC Business Essentials, Business Maths, and Finance
WORK EXPERIENCE
2019 Brand Associate, GAP Canada
Consistently treated all customers and employees with respect and contributed to a positive work environment
Promoted loyalty by educating customers about our loyalty programs (e.g. coupons and savings)
Engaged with customers to drive sales and service using suggestive selling resulted in increase sales of the business.
Supported sales floor, fitting room, cash wrap, back of house, as required
Handled all customer interactions and potential issues courteously and professionally
Executed operational processes effectively and efficiently
2019 Store Associate, Dollarama
Operated a cash register to assist customers and drive sales
Assisted in the receiving and stocking of all merchandise
Ensured the established merchandising practices were followed
Provided quality customer service
Ensured store cleanliness
EXTRACURRICULAR ACTIVITIES
2017-2018 Events Coordinator for Student Association at SZABIST University, Karachi
References available upon request
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